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Reviews, get directions and contact details for Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 11291 W 95th St, Shawnee, KS 66214, USA
Phone: (913) 492-3693
State: Kansas
City: Shawnee
Zip Code: 66214


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Don’t stop in if you’re in a hurry. Dropped in over lunch to make a return. One girl at the register working with another customer. I stood and waited for at minimum ten minutes, all the while other customers gathered in line as well. Other employees continued to straighten items throughout the store and walked past multiple times, yet none acknowledged the line or the wait. Finally one employee came to the aid of the girl at the register as she was having difficulty with that transaction. Once completed she offered to help me with my transaction. When I left the store the one individual employee was still aiding the original customer. Some much for running a quick errand.
8 years ago (04-12-2017)
Excellent collection but the employees, including the store manager, are horrendous. They are incredibly self entitled and pander on like as if they are doing a favor by answering any questions or cashing the customers' cart out. With all the other great Express stores in the city, this one can definitely be avoided.
8 years ago (26-08-2017)
I get the worst customer service here. Try and make a return? Get yelled at by an irritated employee with a bad pompadour. Comparing their inability to find an item in their system to people getting in car accidents because they are not paying attention. Implying that I didn't use the card I exclusively use at Express. Like I'm stupid. Ugh. Town Center Express is 100% better all of the time. They are much more accommodating, friendly and competent.
9 years ago (15-11-2016)
Nice Store
9 years ago (01-06-2016)
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