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Reviews, get directions and contact details for Alamo Rent A Car

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Reserve with Alamo Rent A Car and get last minute specials and hot deals on car rentals for vacation and other travel needs.

Address: 60 Schoephoester Rd, Windsor Locks, CT 06096, USA
Phone: (844) 855-7198
State: Connecticut
Zip Code: 06096


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Reviews
Young lady at the customer service desk was very pleasant but seemed in a hurry to get me out the door. Rushed through everything. Had to ask her to repeat things multiple times. Also the car was nice, but it was a new car and all of the plastic shipping materials and tags on the outside of the doors were still on it. I think that those could have been removed prior to me renting the car. Other than that, it was a good experience. Bringing the car back to the after hours lot was easy. I will use Alamo again in the future.
8 years ago (03-10-2017)
Recently had an outstanding car rental experience here. At the very beginning of my annual vacation, my flight had been delayed a few hours, resulting in my arriving at this Alamo at about 10:30 at night, as a torrential downpour ensued. The original car which I'd secured months ahead of time to rent from here was no longer available- the car was there but they couldn't find the keys. I explained to Matt, the manager who helped me, that this car rental was really important to me and my mom for this vacation...I'd created a "bucket list" for my 71 year old mom, and she wanted to ride in a Cadillac- which she hadn't ridden in since she was a teenager 50 years ago, while on this mother-daughter vacation. Matt listened to my concern. He then substituted my original Cadillac rental with a 2018 BMW convertible. Needless to say, thanks to Matt, me and my mom had the most incredible fun in the world driving this convertible all over Rhode Island on our vacation, mostly with the top down. I'd never even been in a convertible until this experience. Thank you, Bradley Alamo, for a Totally Awesome car rental experience. I fly into Bradley Field annually, and will forever be loyal to this Alamo, thanks to their over and above customer service- it feels great to be listened to and appreciated as an Alamo Insider. Thank you, Matt, and to the whole team at this Alamo.
8 years ago (15-09-2017)
The service at this Alamo location was great, the representatives were friendly and helpful, as was the shuttle driver. The car that I rented, however, was not very clean and the hood was not latched down properly when I drove off the lot. It wasn't until I got on the freeway that it became evident that the hood was loose. I had to pull over on a busy and dangerous freeway to secure it properly. These are quality control issues that I hope this location will address. Otherwise, the rental was great.
8 years ago (26-10-2017)
good: Shuttle from Terminal very fast. The car just had around 1000 miles. Generally , their cars are in very good condition. not good: RC-Agent tried everything to convince me to choose Extended Protection which is sometimes helpful, but NOT mandatory/required. Also messed up to provide the EZ Pass Transponder so we had to pass by again next day.
8 years ago (20-10-2017)
Great experience! The young lady at the desk (Renee?) Realized through a friendly conversation that I was a Veteran and took good care of me.
8 years ago (12-11-2017)
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