Alamo Rent A Car

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Reserve with Alamo Rent A Car and get last minute specials and hot deals on car rentals for vacation and other travel needs.

Address: 340 O'Farrell St, San Francisco, CA 94102, USA

Phone: (800) 992-9823

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State: California

Zip Code: 94102

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Reviews

Our experience with Alamo was good to average. We reserved a car months in advance for our family vacation. When we arrived Alamo did not have the car we requested. The customer service representative George asked us to wait for 10-15 minutes for a car to arrive. After 35 plus minutes of waiting with kids 4 and 5 years old in tow, I inquired with George about the status of our rental. George informed us that they were having problems locating a car for us? George did upgrade us to a crossover SUV for no additional charge. Our only request would be that this decision would have been made earlier by Alamo and not have to be negotiated by me. An Alamo rental office is not a preferred environment for families traveling with young children. Otherwise, the car operated as designed and our vacation was enjoyable.

 8 years ago (13-06-2017)

Would give them a 5star only for women in the office! Tried to downgrade our car because she was to lazy to go upstairs to get the keys and was really rude a number of times!

 8 years ago (08-12-2017)

I had booked a car for a 9:30 pickup but ended up waiting just over an hour for the car.   They told me that it was on it's way from the Airport, which kind of defeats the purpose of scheduling a specific time for pick-up.   May be a good idea to add an hour to the pickup time you want so that it is picked up at the time you needed.  I also noticed that the full gauge was right a the "F" and after driving a few miles it was below the "F" mark which is telling me that it was not completely filled with gas.

 8 years ago (14-09-2017)

Renters beware. Picked up the rental car this morning and we were served by George. If this gent serves you beware. He will tell you it's cheaper to return the car empty of fuel check what they will change you per gallon. He will also tell you that any insurance you have obtained from any other company is no use, again false. This gent is the type that gives car rental firm's a bad name. So beware 

 8 years ago (10-09-2017)

I scheduled a pick up at this location back in July 2016 when I traveled from DC, because I wanted to make the famous trip to Los Angeles across Pacific Highway 1. So it happened that I only had my debit card with me and I had a credit card with only about $300. The lady that helped me told me that unfortunately I would be able to rent the car because I need it a credit card to cover all expenses. I understood but was so disappointed.  I asked to talk to the manager, and the guy was so helpful he told me that it was fine for this time to pay with my debit card. I was so happy and I thank them for been flexible and to help me realize my dream of making this long drive to LA, which my partner and I enjoy greatly!! Recommend this place 100%!!

 8 years ago (01-04-2017)

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