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Reviews, get directions and contact details for ALB Tech LLC

About

ALB Tech is a rad computer (PC & Mac) repair shop located in the VCU Fan area. Fixing Richmond's computers, building networks, and more for 10 years and counting!

Address: 1208 W Main St, Richmond, VA 23220, USA
Phone: (804) 355-2491
moc.avrhcetbla@ofni
State: Virginia
Zip Code: 23220


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Reviews
I think this may be the first internet review I've ever written but it's seriously, truly deserved. My hard drive crashed around 5pm on Monday while I was mid crunch time on a deadline, and I was very devastated. I dropped my laptop at ALB Tech around 1:30pm the next day and was told the turn around time would probably be a day, which seemed SO reasonable to me as it was. I was prepared to wait at least a week so a day felt like nothing. You can imagine my shock, gratitude and relief when I got a call at 4:43pm that my computer was ready for pick up, same day! (and I was able to get it when I was off work because they stay open til 7:00 on Tuesdays! very cool of them) I think we can all agree that that kind of turn around is almost unheard of and WAY beyond what I would ever expect a repair place to be able to do. So, the actual labor/service provided is definitely top notch, and I could leave it at that. But! I also really need to comment on the level of patience and general human kindness that was shared alongside well explained + straight forward info about my best options going forward with my truly fried hard drive. Shout out to Cindy for the kindness and for really speedy repair work! Richmond is super lucky to have such a killer repair shop! Edit: I also feel that their prices are incredibly reasonable which was an added relief + bonus!
8 years ago (20-09-2017)
We recently had a printer connectivity issue and a tech was dispatched. He was courteous and did his best to problem solve. Unfortunately, his "fix" didn't last more than a couple of days. After a phone call to the office, I was able to speak with both the tech and the owner of ALB. They were anxious to please, came back out and completed everything to our satisfaction. Would work with them again.
8 years ago (27-07-2017)
All I can say is thank you so much for everything you have done. My computers are working as good as new now. Thank you so much.
8 years ago (03-08-2017)
Cindy is awesome! She fixed my Mac after I thought there was no coming back. So thankful! Super nice and explained everything clearly!
8 years ago (23-06-2017)
Fast and friendly service. Cindy was a delight:)
8 years ago (02-10-2017)
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