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Reviews, get directions and contact details for AltSmoke

AltSmoke

About

We are AltSmoke, Gahanna's premier electronic cigarette store and lounge!

Story

Who we are.
Established in 2009 with AltSmoke.com, AltSmoke is one of the oldest electronic cigarette stores in America. We started from humble beginnings and quickly grew into a company with one mission: To assist our community by providing an alternative to traditional tobacco products. We accomplish this through the training and education of our customers. Our goal is to provide an experience that is embodied by our philosophy of customer service excellence. The philosophy of customer service excellence is our way to describe the interactions we have with our customers. We utilize these interactions to improve ourselves and continue to grow as a company.

AltSmoke is an industry leader in Electronic Cigarette retail, inspiring our customers’ successful vaping journey as well as setting the bar for the environment in which vapers frequent. We accomplish this by always putting the needs of our customers first and striving to find the right products to fit our customers' needs. We are very proud to say that we changed the lives of our customers, whether it’s a first time visitor or a loyal supporter, they made a decision to use an alternative to traditional tobacco for themselves, their families, and their friends. We take pride in knowing we can help these individuals change their lives.

Why we do it.
We are pioneers in a relatively new industry and we’re here to change people’s lives. It’s our sole motivation as we grow to reach as many people as possible with a positive message: We are here to provide you with an alternative to traditional tobacco products. This message is not only our mantra, but our core philosophy. It’s simple—we work in a fun environment with our friends and we truly love what we do. It’s this principle that keeps AltSmoke moving forward, clearing a path that effects our community as a whole.

Address: 1323 Stoneridge Dr, Gahanna, OH 43230, USA
Phone: (614) 944-9160
State: Ohio
City: Gahanna
Zip Code: 43230


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM


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Reviews
Great atmosphere and awesome people. Knowledgeable and willing/able to answer questions. Always a friendly and pleasant experience when I stop in!!
7 years ago (19-01-2018)
My 1 stop shop for EVERYTHING vape related! Knowledgeable staff and a HUGE selection of juice, hardware, batteries, coils, advice and a very positive atmosphere. Thanks Alt Smoke for keeping me off the stinkys for over 5 years!
7 years ago (19-01-2018)
I used to be a regular at this store but they’ve let some things go and I had to remove some stars for that. They are constantly out of coils and their display cases look half empty (they space their mods far apart to try and make the cases look full but it doesn’t work). They have stopped selling the cheaply priced starter kits and instead sell box mod starters that are double the price. I wanted to get a pen device for a friend so he could ease into vaping but they don’t carry them any longer. On the opposite end they have a great liquid selection and most of the time the staff are cool. There are some who think they are elite with their two hour builds and special coils that they like to show off, but I think most vape shops have that. The prices are reasonable and the staff have good knowledge but aren’t always willing to help, especially customers who are new to vaping (not speaking about my experience but what I’ve seen with others). Go back to carrying a good selection of equipment like you used to. Go back to treating every customer the same. Oh and one more thing, the machine gun clip mod is not going to sell. It’s been in that case for years and is just ridiculous. Cut your losses on that. It looks like a toy but god forbid someone carry that around in public. It will induce panic. No serious vaper is going to use that ugly oversized monstrosity.
7 years ago (24-01-2018)
No rating yet....never been to this shop yet....quit going to 5 different vapor shops after being a steady customer....they end up lying to rip me off or something like that....wish I could find a shop to be a steady customer and be happy....any suggestions
8 years ago (21-09-2017)
Very helpful and friendly
7 years ago (19-01-2018)
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