PetPeople

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Address: 1341 Stoneridge Dr, Gahanna, OH 43230, USA

Phone: (614) 471-2667

Website

State: Ohio

Zip Code: 43230

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Reviews

I love this pet store! Every time I go in, the staff is wonderful. This last time, I had my toddler with me. One of the employees helped me get my two giant bags of pet food off the shelves. While she checked me out and fielded the frequent buyer punch cards and receipts I practically threw at her as I tried to keep my kid from grabbing fist fulls of dog treats, another employee came over. She distracted my daughter with stickers and played with her on the floor until I was done checking out. The first employee then helped me load everything into my car. I feel like they both went completely out of their way to help me out and I am so grateful!

 8 years ago (21-07-2017)

They always have my dogs food on stock. They are a bubbly crew, alway smiling. (Creepy) but I guess they like their jobs. 

 8 years ago (12-05-2017)

I have a one year old pup who has recently been experiencing a lot of anxiety issues and allergy issues. I've had had more issues with my vet and was unfortunately becoming more and more frustrated. I've came into pet people multiple times and have always had the best customer service but this time it was outstanding. I called in the other night and spoke with Kayla on the phone about all the issues we've been experiencing. She gave me excellent advice and the next day I went to the store she remembered everything about what we were dealing with and what I needed! I got excellent products and I felt she was really helping me and not trying to sell me things, which is really what excellent customer service is about. I'm extremely greatful I ran into her and she helped me!! I'm hoping my products work just as much as she helped me!! Thanks Kayla!!! (Gahanna, Stoneridge) 

-Abby and Piper

 8 years ago (04-05-2017)

Amazing selection of high quality food and incredibly knowledgable staff. They are always helpful and ready to answer questions. You can tell that everyone working there really loves animals and is committed to helping their customers. They usually have tons of samples if you are looking to switch foods and will take back anything your pet won't eat. Their customer loyalty programs are great, too.

 9 years ago (22-11-2016)

Great place, not a large selection for cat toys and treats. Has Fromm brand food and one of the only ones around. They ask every time you come in if they can get what you need and bring it up to the counter (better for older or disabled customers). If your animal doesnt like the type of food they will offer you a refund or exchange for another brand or flavor, donating the food your animal didnt like to a shelter. Great choice for my picky cats.

 9 years ago (01-01-2017)

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