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Reviews, get directions and contact details for AAA New Mexico

Address: 3517 Zafarano Dr Suite D, Santa Fe, NM 87507, USA
Phone: (505) 471-6620
State: New Mexico
City: Santa Fe
Zip Code: 87507


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Horrible horrible horrible I waited for 3 hours for a tow in Santa fe, never got one waste of my money my ti ne everything your better off calling a tow company to just come and get you rather than wait on tjis horrible insurance company I'm disgusted they talk about how great they are, they aren't worth the extra change in my pocket! HORRIBLE!!!!
8 years ago (13-12-2017)
FYI, unless you are manager Eduardo's buddy, do not expect him to help you with any issue you may have with AAA services
7 years ago (26-01-2018)
I am very grateful for my AAA insurance, and I specifically appreciate the quality of service I experienced with Donna. She went above and beyond what I expected and was very kind.
8 years ago (06-03-2017)
I'm generally a pretty patient person, but I have to say that AAA of Santa Fe had some of the worst customer service I've ever experienced. I had a rental car that had half its front bumper falling off from being hit by another car while parked, so I called AAA and asked for assistance. They said they could send someone to patch up the bumper to make it driveable. I had police waiting on the tow truck to file a report, and it arrived over an hour later than the AAA representative told us. The local contractor instantly decided that he wouldn't attempt to fix at all and would just tow it. This would be fine, but neither he not anyone at AAA informed me that this was not covered by my AAA membership and would cost several hundred dollars to return the car from Santa Fe to ABQ airport where it was initially rented. Ultimately, I received poor service and virtually no information from AAA every step of the way and it cost me hundreds of dollars. I will not be relying on their roadside assistance again.
9 years ago (12-06-2016)
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