Cutting Edge Automotive

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About

Cutting Edge Automotive is your local one stop shop for all your automotive needs! We also offer auto body repair, tire sales, alignments and detailing.

Story

Cutting Edge Automotive is a locally owned and operated one stop shop! We specialize in European motors however if it's broken we'll fix it. Other services offered include auto body repair, tire sales, alignments and Detailing. Chad Williams, owner and operator, has eleven years of Volvo experience and a two year technical training degree from Universal Technical Institute. He has attended a four month Volvo SAFE training program. Chad is ASE Master Certified and Volvo Master Certified for the last 11 years.

Address: 837 Cam De Monte Rey, Santa Fe, NM 87505, USA

Phone: (505) 983-7636

Website

moc.liamg@505egdegnittuc

State: New Mexico

Zip Code: 87505

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I spent about 5k with cutting edge and had about another 5k worth of business to spend in repairs on my Porsche Panamera. During the first 5k worth of work being done, the staff were very friendly. However, when I slowed down the process and was asking for small things to be done. They changed their tone. Almost to the point that I felt like I was annoying them. However, I continued to do business with them. Until now!  My engine light came on. So I immediately took it in to cutting edge and spoke to Kim specifically. She had Dillon the mechanic take a look at it. Mind you she quoted me a half hour of labor but of course it came out to be an hour. It was a $700 repair. So I told Kim that I could pay her on the 1st of December. However, she told me that the part was a special order and had to be paid upfront?  I have never had to pay for an car repair upfront!  It is not the money but the principle. After spending already so much money with this shop, they not only don't trust their customers but they don't appreciate the ones who put food on their tables. Not once have I met the owner or even know what he looks like but he obviously doesn't give a f about his 20% that will be his customer for pretty much for life. All because of $380 that has to be paid upfront. What an insult and a disgrace to your business. You should be ashamed. I will be taking my thousands elsewhere. Thank you!

 8 years ago (22-11-2017)

Hands down the number one best place for aftermarket parts and service in Santa Fe. I recently purchased a lift, tires and exhaust for my F150 here and had them install it. They beat every other quote in the area (even ABQ) and got it done clean and fast.

 8 years ago (14-12-2017)

I have a 2011 BMW 128i that I love.  Unfortunately, rodents got inside my engine compartment and chewed through a bunch of wires.  Cutting Edge completed MORE work on my car (than originally identified by the dealer) for $650 LESS than the dealer "starting price" quote!  For the exact work quoted by the dealer, Cutting Edge completed the work for $1000 LESS THAN THE DEALER QUOTE!  On top of that, they were absolutely wonderful to work with - very honest, open and hardworking.  I was impressed with the mechanic's experience and knowledge from working on BMWs (with a dealership) for 20 years.  Amazing people, top-notch quality, fast service!  I am so pleased to have found a shop with a home-town mechanic's ethics and morals, and quality of work to compete with the best of them!  I would highly recommend Cutting Edge, especially for BMWs.

For anyone who wants more details:
I had worked with Santa Fe BMW (the dealer) in the past while my car was under warranty so I first took my car to them.  They told me I would have to pay a diagnostic fee for one hour to assess the damage.  When I went to pick it up, they told me the mechanic had "accidentally" spent 8 hours working on my car (not possible because of when when I dropped it off) and wanted to charge me extra for the labor.  I was firm that I had only OK'ed 1 hour of work so luckily I didn't have to pay extra, but I bet they get a lot of other people to fall for that and get some easy extra money!  Anyway, they gave me a quote to repair the rodent damage of ±$1,200 "to start" (meaning the actual repairs would likely be higher, by how much is anyone's guess).  Needless to say I was concerned.  I originally went to the dealer because BMW prides themselves on customer services but this interaction, and other previous questionable dealings with the dealer, destroyed my trust in them and left me feeling misused and swindled.  I needed another option.  I found Cutting Edge online and was impressed by all their positive reviews.  I gave Carlos a call and was impressed again at how honest, straightforward and accommodating he was.  When I brought my car in, he had the mechanic look at it right away.  I agreed to the diagnostic fee, but what was really amazing about the diagnosis was the mechanic started the repair work DURING the diagnosis; the work was included in the diagnostic fee so I didn't have to pay more! Wow! Amazing! During the diagnostic, he found additional issues the dealer either found and was saving to tell me later and increase the cost, or didn't find.  (Sidenote: not sure how Cutting Edge managed to find these items in about two hours but Santa Fe BMW didn't find them during the "8 hours" they were diagnosing my car.)  The extra items included oxygen sensors that had shorted out when chewed-through wires touched each other and a chewed-through exhaust sensor wire.  Cutting Edge managed to completely repair all the elements the dealer found for $200 (remember the dealer wanted to charge $1,200) - Cutting Edge saved me $1,000 off the dealer price!  Then they fixed the other issues they found and my final total was around $550 (including the $200 above).  I am so grateful for the Cutting Edge team's sensitivity to cost and their dedication to doing the best thing for the car.  Thank you all!  I'll be a repeat customer for sure (although hopefully not for anything else serious!)!

 8 years ago (12-12-2017)

I broke down in my motorhome on Memorial day weekend with my son and 4 dogs. The mechanic that replaced my fuel pump earlier in the year did a very poor job. Cutting Edge was amazing! They replaced the fuel pump and some other small parts and were extremely professional and gracious with my situation. I am very happy with the services Cutting Edge provided and I will never hesitate to use them again.

 8 years ago (26-06-2017)

Total life savers! Fixed my car quick, the only place in Santa Fe willing to do it on a Friday !

 8 years ago (06-10-2017)

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