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Reviews, get directions and contact details for Ann Taylor

Story

At Ann Taylor we give women endless style options and versatility, for big days and every days. It's a wardrobe of possibilities: from tops and sweaters, to pants and denim, and all the dresses, skirts, suits, shoes, accessories, and even cashmere in between. Welcome to Ann Taylor.

Address: 822 Briarwood Cir, Ann Arbor, MI 48108, USA
Phone: (734) 741-0270
State: Michigan
Zip Code: 48108


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Been at this particular Ann Taylor 5+ times this past year and I must say that the customer service has never improved. Having worked retail for 2-3 years prior to starting my professional career, I would say I have a strong understanding of customer service and this store is absolutely horrible. Not once did anyone ask my mother and I if we need assistance although there were two associates walking throughout the store with maybe 1 other customer. Further, when we were checking out (with multiple items), both associates were unfriendly and snobby. While I like the clothing options and sales/discounts, the customer service (or lack thereof) is enough to make me avoid shopping here and choosing the other nearby options (Banana Republic, Ann Taylor Loft, J Crew, White House Black Market). I recommend to just shop online or go to a different store.
8 years ago (18-11-2017)
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