Annabella Aveda SalonSpa

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Address: 1414 Commons Dr, Geneva, IL 60134, USA

Phone: (630) 845-0607

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State: Illinois

Zip Code: 60134

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Reviews

Great salon and people.  Have been going for well over 13 years.   We moved out of town 3 years ago, but the entire family still stops in when we're in town to see the team and get  top notch hair cuts and styles.   Love Annabella's.  Thanks for always making us look great!

 8 years ago (23-02-2017)

I'm sorry to say that I am so extremely disappointed and frustrated with this salon and the management. My 14 yr old daughter came out three inches shorter than she asked which made it to short to put in a good pony tail and as a runner that's a problem. If it had at least been a "good" cut, we could have just embraced it and moved on...but it was not a good cut.  We struggle with her hair daily now.  I immediately called the store to work out options. Three times I've left messages and told the story with lovely sympathetic staff, but the owner will not get back to me. This is very poor customer service and I would not recommend anyone going here. I'm sorry to have to write such a poor review.

 8 years ago (23-12-2016)

I recently moved to the area and booked an appointment with this salon. From the first time I went there I was shuffled around. They overbook /doublebook appointments for whatever reason.  I have only gone there four times and for 50% of the appointments, I had to sit through other peoples haircuts. This last time and I do mean my last time there, I was sitting there for 25 minutes watching my stylist do someone else's hair on my appointment time...and she was not even finished with her at that time. That is when I decided to walk out.  Would never go back....not worth the money and also my stylist was not even aware of one of their own heat protective products. Way over priced for the way they behave!

 8 years ago (31-10-2016)

Man if to was the last reviewer I woulda been pissssssed lol but I've been going here for years since probably it first opened and I've always loved my hair and had the same stylist. The prices are higher but you get what you pay for and I'll be coming into town from out of state and will be getting my hair done again. Thank you!

 8 years ago (02-09-2016)

Awful!  The girl who cut my hair was very inexperienced and seemed to disregard everything I said.  I was soooooo frustrated!  Finally a more senior person kept overhearing the conversation and came over to give her guidance (which she also didn't appear to acknowledge)...and the woman asked three times "if she was comfortable doing that cut" and my girl never even answered.  NOT a boost of confidence for me, I was so frustrated and unhappy with my hair and when I left all she said was, "Sorry you're just 'eh' with it and give her 20% off."  Really???

 9 years ago (16-03-2016)

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Annabella Aveda SalonSpa

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