Mario Tricoci Hair Salon & Day Spa

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Address: 1749 S Randall Rd, Geneva, IL 60134, USA

Phone: (847) 202-1900

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State: Illinois

Zip Code: 60134

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Reviews

Came here multiple times to try and give it the benefit of the doubt, but left every time feeling awful. Multiple different stylists gave me the exact opposite of what I wanted. I'm pretty laid back and usually give my hair stylists creative freedom, but this was terrible. The last time I went, I asked for natural highlights. I ended up walking out with my entire head bleached except for an obvious,  un-blended inch of my natural root. When I called in complained, the receptionists were rude and reluctantly rescheduled me. When I came back in, the stylists was unbelivably rude, she complained the whole time and made me feel uncomfortable. Keep in mind, this wasn't a one time occasion. On the three seperate occasions I've been here, I left with this same unsatisfied feeling. I will never come back here, and I really hope they have made changes so no one else will have the same experience as me.

 8 years ago (24-07-2017)

Kammie is the best! My own mother is a hairstylist and sometimes I will cheat just to go get my color done with Kammie. She gives me exactly what I want every single time.

 9 years ago (10-01-2017)

Yesterday 8/26/16 at 1:00pm I visited the Geneva Mario Tricoci salon. My colorist was Caroline. I have already filed a complaint through the guest survey and online. However, I believe I deserve a partial refund for my service. I went in wanting a diffused shadow root. Instead we decided I would get a root highlight to simply lighten and diffuse my roots into the rest of my solid platinum blonde hair. My roots are dark blonde, almost brown. The top of my head looks great. However, the underside of my hairline where it meets my neck is completely untouched. There is still a brown stripe. So now if I wear my hair up (which is practically every day) there's a line of roots still there. Honestly I paid $130 to walk out with the same hair in my opinion. And I could not inspect my hair and give feed back to the stylist because she left without saying anything! She left while I was being washed. Also, she only toned my roots, so now the top of my head is silvery and the ends of my hair are yellowish. I could have done a better job on my own hair and spent under $20 for it. I contacted the manager and they refuse to refund. They told me I could come in AGAIN to fix it. This is horrible customer service. Do not come here.

 9 years ago (27-08-2016)

Andrew from the Geneva location is an amazing hairstylist. I have tried other stylists there and they are great in their own way but Andrew was definitely a good fit for what I wanted for a male cut.

 9 years ago (03-06-2016)

Harper was wonderful.

 8 years ago (02-08-2017)

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Mario Tricoci Hair Salon & Day Spa

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