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Anthropologie

  1. California
  2. West Carson Department Store

Reviews, get directions and contact details for Anthropologie

Address: 3525 W Carson St, Torrance, CA 90503, USA
Phone: (310) 370-9709
State: California
Zip Code: 90503


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Reviews
Thank you, Shane. My grandparents gave me an Anthropologie gift card for my birthday. My grandmother instructed me that I was not to spend it on my kids, my family, or my home, but something just especially for me. I promised her I would. Recently she's been given only a few weeks to live due to her cancer. In order to have purchased something special before she dies, I visited Anthropologie today to find a nice dress that I can wear to say goodbye to her. The store did not have the size that I wanted, so they special ordered it for me. I made sure that the cookbook and dress I bought, although they exceeded the amount on the gift card, we're separate from my other purchases so that they were absolutely from my grandparents. I explain this to the employee Shane who helped me behind the counter. Shane separated my purchases, and rang me up twice-- charging my gift card (and extra on my Visa) for my grandparent's gift, then charging household items on an entirely separate purchase. Shane order the dress for me, and when I asked her how long it would take to ship, she told me 5 to 7 business days. I thought it over, knowing I didn't have very long to say goodbye to my grandmother, and without having to say anything, Shane looked at me and told me she would give me next day shipping and waive the extra cost so it made to me it in time. I began to cry. I thanked her profusely, and she politely wouldn't hear a word of it! She said she would do anything she could to help me with this. She knew how important this was to me, and how much it mattered that I wore this specific dress to say goodbye to my beautiful grandmother. She also knew the sentimental value for me specifically using the gift card to purchase the two special items. Even though it took much longer, separated it all out. I was so stunned by her kindness, I called my husband. I asked him to show me how to write a review for the store. I am very impressed. My dress should arrive tomorrow. I wish there was more I could do to show my gratitude. I was in the store (with my two kids) for over an hour, and everyone working there was kind and helpful-- even when my seven-month-old son was screaming. I hope this review is helpful-- at the very least, I hope it shows how happy you can make a person just by being kind. --Sarah
10 years ago (13-08-2016)
Terrific place well-organized and professionally lit the customer service here is exceptional.
10 years ago (28-04-2016)
Nice store, okay customer service, and crazy area to find parking ! But I have been lucky to find parking right in front twice in a row when visiting.
12 years ago (25-06-2014)
Awesome!
10 years ago (12-03-2017)
Clean
11 years ago (17-03-2016)
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