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Reviews, get directions and contact details for Apple Franklin Park Mall

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 5001 Monroe St, Toledo, OH 43623, USA
Phone: (419) 473-4250
State: Ohio
Zip Code: 43623


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Reviews
The people who work at the Franklin Park store in Toledo, Ohio are very friendly and knowledgeable. I was greeted as soon as I entered the store. The problem I was having with my iPad was handled professionally and I was happy with the outcome. The atmosphere was very upbeat, as they were holding a technology camp for kids!
8 years ago (20-07-2017)
I purchased a Series 2 Apple Watch in January 2017. Last week I noticed that the color on the side of the watch was fading. I went to the Apple Store today and was told that there was absolutely nothing they could do and that it was a cosmetic issue. The manager Leslie was very condescending and told me to call Apple Care and that they might be able to do something but that she doubt it. I left very irritated and called Apple Care. The representative informed me that they would absolutely send me a new watch and that he didn't know why the Manager told me that. I immediately went back to the store and informed them that I was getting a new replacement watch and that I will never step foot in that store again.
8 years ago (05-06-2017)
The service is really organized and great. Its easy to make an appointment or walk in.
8 years ago (14-06-2017)
I know they are busy every time I go in the store but the staff is extremely polite and very helpful. Customer service has always been top notch when I have dealt with any of the employees.
9 years ago (10-01-2017)
Very friendly and helpful staff. Customer service is top notch. Also product knowledge the employees have is quite impressive
9 years ago (16-01-2017)
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