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Reviews, get directions and contact details for Apple Freehold Raceway Mall

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 3710 Route 9 South, Freehold, NJ 07728, USA
Phone: (732) 358-8426
State: New Jersey
City: Freehold
Zip Code: 07728


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Waste of a store . I have had apple for 2 years and problem after problem. Staff nice but useless . Not saying they’re not knowledgeable they just cannot service my phone without it having to be sent out. Not cool
7 years ago (02-02-2018)
It has a terrible organizing environment. Apple's business philosophy was to create a atmosphere where customers can freely explore Apple products on the table, along with needed assistance from Apple staffs in the store. However, I've been noticing that this practice were going to a downturn that has negatively impacted many customers shopping experience. Moreover, if you are calling the store number, you'll have over half an hour waiting on the phone and still nobody will answer your call. This is really a TERRIBLE customer service/experience. I wonder if customer can file a formal complaints against this store management.
7 years ago (13-01-2018)
Dumping apple for good... Went to get my battery replaced and they did not have it in stock. They told me when the battery comes in they will call me to come back 3 weeks later no phone call
7 years ago (23-01-2018)
Staff was helpful but the wait was long. I was able to get my phone battery replaced but only after he usually attempts to sell me a new phone. Make an appointment ahead of time.
7 years ago (06-01-2018)
My computer crashed and the girl at the Genius Bar took it to the back for a few minutes and came back to tell me that I was going to have to pay $475 for a new hard drive or get a new laptop. She also told me that any data that I hadn't backed up would likely be impossible to access. I brought my computer to another store for a second opinion and it was completely restored and is running as normal. I would not recommend this Store for diagnostics. I did, however, find the sales staff to be very helpful.
8 years ago (07-10-2017)
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