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Apple Perimeter

  1. Perimeter Center
  2. Dunwoody Electronics Store

Reviews, get directions and contact details for Apple Perimeter

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 4400 Ashford Dunwoody Rd, Brookhaven, GA 30346, USA
Phone: (678) 459-9800
State: Georgia
Zip Code: 30346


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Reviews
Today I went to buy a new phone and ask if I could put my old phone in for service earlier than I had booked. I was someone would help me with buying the phone, but had to join another line about getting the old phone for service. I joined the second line and repeated my request and was told there was a 20 minute wait. I was able to buy the new phone a lot sooner than 20 minutes, which was a nice surprise. However, after waiting more than 30 minutes, I asked when I might be able to get help with my old phone. The shop assistant told me I never asked them about the old phone (false, I have a recording of the request). I was then told that it was not possible to get the phone serviced today (which is not what I was requesting). I will never go to this shop ever again. They clearly don't like helping customers. They tell customers they lied. There are other businesses that want to help. This business clearly does not.
7 years ago (11-12-2017)
Customer care representative just ignored me as soon as I told him that I wanted an iPhone X Unlocked, but through the Apple Upgrade program. He’s answer.... I only have one unlocked but you must buy it upfront. NEXT! Thank you! I’ve own every iphone since the 3G’s and never had this horrible experience.
7 years ago (20-12-2017)
I love the sleek look of the store. It was an Apple Disney experience. I only went in for AirPods, and Jacob made me feel like I was making a major purchase. He helped with pairing even though a 2 year old could pair them. Thanks Jacob😊
7 years ago (06-11-2017)
Bought a faulty iPhone and got set up in less than an hour. Cut to 2 months later, the phone starts acting up. We come in 3 different times and we’re turned away twice because they were understaffed. The one time they help us fix the problem, the phone acts up again in about a week. We come in again for the same problem and again, they turn us away. When we expressed our concern for how many trips we had to make to either get the phone fixed or replaced, they didn’t even try to show that they cared or even that they wanted to help. For the amount they charged for this phone, we expected better quality and better service.
7 years ago (08-10-2017)
Bought an i8, it stop working after a month (no physical damage), take to the store n ridiculous waiting time... have an appointment u still have to wait another 30mins for some one to help and get no solution cause they have to mail the phone for repairs 3-5 business days... worthless warranty.
7 years ago (07-12-2017)
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