Arcon Roofing

I used Arcon Roofing for two of our other properties and called them after Hurricane Irma to help with our new home. Mike, one of the men who comes to give pricing, wrote up a contract and we agreed. Little did I know he was taking complete advantage of our trust. It took almost a month for someone to come out to actually do the work from the time we submitted the contract. Not only did we have to wait a month, once they started the small repairs it took several phone calls for them to come and complete the job. My roof was left exposed for several weeks. Once the repair man was in the middle of the work he called his boss, Mike and suggested we complete the rapper a different way. While on speaker we heard Mike instruct the worker to "don't charge them more, we got enough out of them." I sent the company THREE checks and a woman by the name of Ramona continues to call me. Finally this morning, I told her I would send a FOURTH check and if she doesn't receive this one I would drive out of my way to bring her the payment. The woman on the other line responded "I don't trust you" and insinuated I was a liar and not trustworthy. The only people in this transaction that are liars and take advantage of customers is ARCON ROOFING. This company does nice work but they clearly take advantage of their customers and need a better lesson in customer service.
1 7 years ago (05-02-2018)

They did a wonderful job.
5 7 years ago (30-01-2018)

One of my favorite Roofing Company,I am working for the past 20 years. God bless you guys.
5 8 years ago (12-08-2016)

Una compañia seria y responsable con sus trabajos garantizado 100% garantia del trabajo por 5 años
5 9 years ago (05-12-2015)