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Reviews, get directions and contact details for Arhaus

Story

As one of the largest furniture stores in Kansas City, the Arhaus at Town Center Plaza features over 17,000 square feet across two stories dedicated to showcasing high quality furniture and international style. Built as a freestanding location, the building captures industrial style both inside and out while bringing sunlight into a natural room setting for authentic lighting and tone. Discover handcrafted pieces inspired by design from across the globe and built by master artisans. Committed to protecting the Earth’s natural resources, raw wood from Arhaus furniture is never harvested from endangered forests, and many products are built from sustainable wood and reclaimed metals. Special collections, like Live Edge tables, feature unique pieces created from reclaimed wood in collaboration with Amish craftsmen. Visit the Leawood location today for a complimentary consultation with in-store designers to bring the Arhaus traditions of quality, functionality and sustainability to your home.

Address: 5300 W 119th St, Leawood, KS 66209, USA
Phone: (913) 663-0250
State: Kansas
Zip Code: 66209


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Purchased very expensive linen bedding set at this location about year ago. Followed washing instructions. The fitted sheet now has a huge hole and we can see other areas in sheet were the linen is thinning. The buttons on the matching duvet cover fell off and the fray has strings of thread everywhere when its washed. Also leaves a tremendous amount of lent in dryer...it looks like thick cotton. Worst bedding purchase we have ever made! QUALITY NOT WORTH THE PRICE! First time I have ever had linen sheets this poor quality. Product is falling apart. Is this acceptable Arhaus??? This is not what I expected from "luxury" brand!!
7 years ago (18-12-2017)
Bought a very expensive ($10k) desk. Came with defects in finish. Returned it and replaced just one week later with a desk with even more damage in finish. Returned it, and again one week later, replaced with another desk with damage (with very obvious and poor attempts at painting over the damage) . This occurred 4 times until we just gave up and finally accepted the 4th desk with damage. It was obvious that they are just recycling returned damaged items hoping you just give up and take it.
7 years ago (20-01-2018)
The first time I went to Arhaus was fantastic. I went with my cousin, and we spent time walking around with awe at all of the gorgeous furniture. We weren't intending to buy anything. The workers understood this and were very pleasant, engaging us in a bit of conversation about the pieces. We had a positive experience, so I decided to bring my husband, friend and his girlfriend (who has an eye for interior design) to browse as well. My husband and I are looking to replace furniture in our home and purchase some more in the next few years. Here is the reason for my one star review: when we came in the door we were greeted warmly. However, as we started browsing, we noticed one of the women who worked there glaring at us, not asking if we needed anything or if we wanted more information, just glaring. She followed us around the store, and even followed us up the stairs, as if we wouldn't notice. My husband and friend are black. I am white, and my original experience was while I was with my cousin, also white. No friendly conversation was made, no reason was given for her following us. It was a very uncomfortable situation, and more so for my husband and friend. I was embarrassed for suggesting to browse there because of our experience. I hope that not every Arhaus is this way but we will be taking our business elsewhere. My message to this store: if you are going to follow black individuals around the store at least TRY to act like you are helping.
8 years ago (12-03-2017)
She is telling the truth about racism and we wouldn't have to think that way if it was not true. But Arhaus isn't the only store that follows black people around. Maybe if your wife went in by herself but she is of a lighter complexion and in society the lighter the skin the belief is the more money you have at these stores. But the people there most are not pleasant and some are very blunt but you also have good associates there. The S&H is outrages. I should't be penalized $139 because you decide to put your storage unit in OH. Maybe paint your face black and experience the ride.
8 years ago (24-06-2017)
Very nice store with lots of different décor ideas. Staff is helpful, some might "follow" you, but that's part of the salesman strategy to some. On our last visit one of the employees mentioned the old delivery service had problems and they were now using a new delivery service. I'm white and my wife's Hispanic for full disclosure to all those who walk around all day long thinking about racism.
8 years ago (13-05-2017)
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