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Arizona Storage Inns - Chandler Self Storage

  1. Arizona
  2. Arizona Storage

Reviews, get directions and contact details for Arizona Storage Inns - Chandler Self Storage

Address: 297 E Warner Rd, Chandler, AZ 85225, USA
Phone: (480) 899-1179
State: Arizona
City: Chandler
Zip Code: 85225


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info
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Reviews
I have had nothing but great experiences dealing with the staff at Arizona Storage Inns. Giana and Trace’. I came to them in need of a storage unit because I was fleeing an abusive relationship. I came into the office broken, ashamed and scared. Giana immediately recognized that there was a deeper issue then just me needing a storage unit and immediately began not only preforming her professional duties by setting me up with not only a great storage unit, but also a moving truck and moving supplies, but by also showing me compassion and respect. She offered me words of encouragement and advice and even directed me to programs and shelters that assist battered women. This place and its staff are great and they are very upfront about their fees and pricing, no hidden fees or scams. Great prices too!! I highly recommend This Place!!!
7 years ago (10-02-2018)
Giana, the manager was extremely welcoming and friendly. She worked to get me the very best deal as a new customer and made me feel as though she had a stake in the safety of my belongings. I would recommend doing business with her.
7 years ago (04-12-2017)
I have used this storage facility for years and they are very friendly and the storage unit/ security is very reliable.
7 years ago (16-03-2018)
I'm very unhappy with the poor customer service. I recently closed my unit. I spoke with the office manager, not sure of her name a heavy set African American woman, Kianna or something similar. I explained that I was 3 days late in removing items due Medical complications with my heart. She seem very concerned and instructed me not to worry about sweeping out unit. She was adamant, stating concern that I may pass out on property, even joking stating she did not want to have to call an ambulance. She said she would sweep out unit and donate any usable item also stating that the company donate items left. I told her I wish I would have known because I had posted an add giving away all items left. I was instructed anything left she clean out and donate, even saying that if I were not well enough to wait for person picking up items, she would do it for me. The person had just pulled up so it was unnecessary. The manager assured me my account was closed, she instructed me leave the door up and wished me well. This was then end of October. On November 13, 2017 my social security debit account was charged $115. 10. I spoke with the manager who seemed very frustrated, stating she did not know how this has happened she would speak with the district manager for a refund. She was confirm my phone number and told me I would receive a call back. My daughter, my emergency contact, received a call within 15 minutes of me speaking with the manager. Fortunately I was visiting her so I was able to receive this call. I spoke with Kevin Cobb, who express that he was the district manager, before I could state that he was calling on the wrong number, he began being very belligerent about a signed contract I made with the storage company and how I would be charged late fees and sued if I did not comply with the contract. Mr. Cobb would not acknowledge my telling him that I have already been charged on a card that was supposed to be removed from the account in October. Mr. Cobb became so belligerent that I really was unable to continue speaking due to my CHF and not having the air to speak. My daughter took the phone and asked for his the name of Mr. Cobb' s manager. Mr. Cobb refused to comply stating he was the only person we could speak to. My daughter express that he was being hostile and she would feel better speaking to someone else. He again stated we have to deal with him. My daughter stated he was being unprofessional and he hung up on her. I attempt to call back only to receive busy signals for the next hour. This is the worst management I have ever experienced. I have excused prior mishaps and double charges with their system, the incorrect information out in on my account etc. I understand computer errors happen and the store manager was new, poorly trained and overwhelmed. However there is no excuse for rudeness that is a personal choice. Very, very bad service. Shame on you Kevin Cobb!!!
7 years ago (30-11-2017)
I was looking for a short time storage solution and found the best price at Arizona Storage in Chandler. But I also found friendly and helpful customer service! They have a good secure system of limited access to the area. Yesterday, my storage needs were done and I turned my unit back with no problems or unexpected fees. If I ever need extra storage again, I will go back!
8 years ago (02-05-2017)
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