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Reviews, get directions and contact details for Ashley HomeStore

Story

Retail chain with a variety of signature home furniture, decor accessories & mattresses.

Address: 2376 East Red, Cliff Rose Dr, St. George, UT 84790, USA
Phone: (435) 628-1881
State: Utah
City: St. George
Zip Code: 84790


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: Closed

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Reviews
We had our awesome COUCH and LOVE SEAT delivered today. The young men that delivered them and set them up were of top quality. They arrived on time and set them up in a timely and organized manner. They also moved our old furniture into our garage for a later pick. Thanks to Kory and Mason for doing a great job! Randy & Steve Lamb
7 years ago (26-02-2018)
Bought an expensive leather reclining sofa set a year ago and it broke yesterday... the back broke off the bottom when it was reclining. Also the padding flattened out right away so my husband uses a pillow on his side. I am trusting they will fix it but who knows. When they originally delivered it I saw the bottom was made out of webbing like they use on patio furniture, not quality construction. Looked like a really nice leather sofa at the store, but so cheaply made. I won't buy a sofa there again. Hope they fix this. My Lane sofa lasted 20 years with two rambunctious boys, and then we sold it in good condition to someone else. We are so disappointed this Ashley Furniture sofa didn't even make it a year before padding problems and now it is broken. We are just quiet seniors now, there is no excuse for it to have broken. A $2600 mistake. UPDATE: Today a serviceman came by and had no idea how to fix the sofa because the side piece is a skinny piece of wood where all the hardware attaches and cracked multiple times lengthwise. Oddly enough just above the stress point there is an addition skinny piece of wood added on top. So there is double thick wood until it comes to the hardware and then it is very thin and all the stress goes there. He could see no way to reinforce it. The woman in the service department had the day off, and he couldn't ask what to do. So he left and we have no idea how and when it will be fixed. Because it is a little over a year since we bought it they will probably try to stick us with the bill for repairing or replacing the top of the sofa that is cheaply built. UPDATE: District manager called last week and said the sofa will be fixed no charge and sent someone to pick the back section up. It took a few days because of the weekend, but today was returned repaired with metal parts and they even added new padding to the sofa so it looks like new. Everyone has been super polite and helpful about this. So I love the look of my sofa, not impressed with the quality, but very impressed with the customer service here in St. George, Utah.
7 years ago (11-12-2017)
Jeff and Nate from the Washington St. George store delivered our leather reclining couches and were amazing. They were on time, friendly, careful, and very professional. They went out of their way to make sure we were happy and satisfied. We would definitely go to Ashley again! Thank you!
7 years ago (23-02-2018)
I was very happy with the chairs I bought and the price I paid. I had looked for several months before finding a price that was in my budget. Delivery was on time and they were polite to call and confirm time before coming. The only negative was that one of the delivery men asked to use my restroom in my house. I thought that was not professional at all. They delivered the furniture with care and I appreciated that.
7 years ago (19-12-2017)
Had an electric sofa/lounger couch delivered today. Our team was Kory and Mason. They were in communication with us for the delivery. They were prompt, courteous, careful with bringing it into the house, answered any questions and tested the switches before they left.
7 years ago (13-02-2018)
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