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Reviews, get directions and contact details for Associated Bank

Story

At Associated Banc-Corp, we're proud of our long and rich tradition of providing superior financial services to our communities, combined with exceptional customer service. Personal service is our guiding principle, from providing products that meet and exceed individual customer needs, to doing the “little things” that make your experience with Associated a special one.

Address: 2060 S Robert St, West St Paul, MN 55118, USA
Phone: (651) 306-1787
State: Minnesota
City: West Saint Paul
Zip Code: 55118


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
This is my first negative review I've ever wrote about any company. I usually just forget about bad service and move on. This is just my own fault for not leaving this Bank sooner. This is my third issue I've had in a year. The first issue I called them they said they're going to call me back and no one did. I had a second issue with them and went into the bank to talk to the banker. She said she'd call me back, I said I was told this last time I had an issue and no one ever called me back. She call me back later that day to tell me I will find more information out tomorrow and I will call you back. I never heard from him since. Today I go into the bank to wire some money. I have my two-year-old daughter. They said sit down someone will be right with you. Then they come up and tell me it's going to be an hour can you come back. They obviously have never had to take care of a two year old. I asked if someone else will help me I really need to get this done. They then dont say anything but give me a pamphlet and show me where another bank is that I can go which is in Saint Paul on Snelling. I'm in West Saint Paul. Round trip just in driving time is going to be over a half hour. This is my own fault for not leaving this Bank sooner. Again I really hate writing negative reviews but I don't want anyone else to go through this.
8 years ago (02-11-2017)
Two and a half months ago I requested a charge back at my bank, ASSOCIATED BANK of WEST ST PAUL . One of the Internet marketing company's I used did not perform the job as they described they would. So I called them. No problem they said, we owe you the monies for not preforming as we said. Here it is, take it. Cool, so I thought. Can you believe that one of the bankers mind you, not a teller, at ASSOCIATED BANK of WEST ST PAUL forgot their job!! Not a banker they know all !!! She did not remember to tell me their policies pertaining to charge backs. Two and a half months later after the charge back, ASSOCIATED BANK of WEST ST PAUL took from me, from my account with out any courtesy at all, the money I received from the charge back. This same banker said that she had forgotten to explain the policies, that they needed to take the money back. But, I said. The Internet marketing company said that they would not dispute the charge back. The money is mine. We're sorry, she said, we made a mistake but that's the policy. So.....the Internet Marketing company gave me my money back and ASSOCIATED BANK of WEST ST PAUL took it from me. Because............ You decide, is this the bank you want!
8 years ago (05-06-2017)
Its a bank usually service is fast but can be slow. workers are always friendly
8 years ago (15-08-2017)
Friendly neighborhood bank - ask for banker Mitchel - he's friendly, helpful, and practical. He'll serve you well!
9 years ago (05-06-2016)
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