facebooktwitterpinterest
mobil menu

AT&T

  1. Pennsylvania
  2. Pennsylvania Store

Reviews, get directions and contact details for AT&T

AT&T

Story

AT&T of Monaca helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 1 PA-18 #571, Monaca, PA 15061, USA
Phone: (724) 775-9690
State: Pennsylvania
City: Monaca
Zip Code: 15061


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
Similar places near
Microsoft Store Microsoft Store 18 miles The three employees were super helpful and friendly. I came by to exchange my elite c...
Fine Wine & Good Spirits Fine Wine & Good Spirits 22 miles Their selection of mad dog 2020 was slim
Pennsylvania Macaroni Co. Pennsylvania Macaroni Co. 23 miles Don't miss this store if you're ever in the strip district or nearby. They have a won...
Orvis Orvis 26 miles Everyone is extremely helpful, and boy do they know their stuff!
Blair Factory Store Blair Factory Store 33 miles Staff was awesome, clothing selection was great! Fully stocked and very organized! ...
PA Fine Wine & Good Spirits PA Fine Wine & Good Spirits 37 miles Helpful staff
AT&T AT&T 39 miles Derek the Area Manager is arrogant and rude. Once they make their sale - customer ser...
Bicycle Store Bicycle Store 39 miles Great place, great people. Very knowledgeable, don't get any bettet !
Shop 'n Save Shop 'n Save 41 miles great sales and everyday prices. very fresh fruit and vegetables. wide variety of fr...
Cal U Student Bookstore Cal U Student Bookstore 48 miles Poor customer service. The woman who waited on me was extremely rude.
Kmart Kmart 60 miles Always has been a nice store. Great staff and selection of merchandise.
The Co-op Store The Co-op Store 61 miles If you want to pay hundreds of dollars for a book that is available online for half t...
Cracker Barrel Old Country Store Cracker Barrel Old Country Store 66 miles Great staff and food. They accommodated about seventeen of us without notice. The foo...
Pennsylvania Highlands CC Bookstore Pennsylvania Highlands CC Bookstore 82 miles
Sears Sears 88 miles I will give them one star only because there isn't a smaller option. This store is ho...
Grice Gun Shop Inc Grice Gun Shop Inc 101 miles Have been here numerous times and today will be the last. They refused to honor their...
AT&T AT&T 101 miles I had a fantastic experience. Our sales person helped me get what I wanted without pa...
Sign Shop at The Film Center Sign Shop at The Film Center 101 miles The older lady who accepts packages is rude
Reviews
Went in and bought a flip phone for my talk and text (only) plan. Realized it was not for me, plus the T9 feature was messing up, really messing up. Called the store only 6 hours later and was told too bad, $45.00 restocking fee, while I only paid $ 60.00 for the phone. The guy was completely unsympathetic, could have cared less. I understand he was following rules, but he did not try whatsoever to work with me. It was simply "Too bad for you". People go to AT&T in Beaver Falls!!! They will work with you, or at the very least make you feel like they care.
7 years ago (10-01-2018)
IfCalled ahead to make sure the promotion I wanted was still happening! Was told it was still available. Went up and waited for over an hour to found out I was giving false information and the promotion was know longer available! Great way to waste a Sunday!
7 years ago (25-02-2018)
Worst costumer service I have had in a while. I was there a couple days ago to add a line and get a new phone for it. When I didn't know something Susan laughed in my face because I didn't know it. Then any time I said something she under minded me and maid me feel like I didn't know anything. I ended up leaving and going to another store to get what I needed. I have never been so humiliated in my life and I will never head back and she was a aggressive and cocky sales person. No one likes those types of people.
8 years ago (04-09-2017)
Associates have awful attitudes. I'm in customer service and I was completely shocked on how they treated me. I pay almost 400$ for 3 phones and when the service is terrible and I went to address the issue or see how much it was to get out of my contract if need be they gave me a smug attitude and none the less basically said go ahead and leave. No quality service
9 years ago (20-12-2016)
Overall this at&t store has everything you could except -maybe more. Great selection of devices for mobile and home. However. The past 3 times I've been at this specific location I been treated like a degenerate. They have numerous employees working at all times; even though you are going to wait at least 15-20 minutes to be waited on. No one at this store has any way shape or form an ounce of politeness or empathy. Literally, all of them function as debauched machines with no emotion or consideration for the customer. The management is egotistically shadowing people and many times jumps into a situation to reiterate when a customer is wrong. This leads into frequently belittling customers for lack of knowledge on products or terms of services agreement's regarding their contact. I had a problem with my mother's sim card which turned into a hour and a half of my time just thrown away. I new what the problem was but the first person insisted with running the gambit of checks -never taking into consideration my claim to the issue. While waiting, I overheard a older women with another employee that was having a issue. I politely said "excuse me" ,then informed the women a point of advice. Immediately, my friendly gesture was greeted with misinformation on the subject, suppressing any options for this womem because I was wrong. Well, in the end I was right. While still waiting, I called corporate at&t and got a customer service rep on the phone and she validated my statement. I told her what happened and she took down the names of the employees and called the store directly to speak with management. Again, this is for this store in particular, not at&t as a whole. In the end, the guy came back and told me they couldn't do anything for my sim card. Again, thus was false. Do yourself a favor and shop online or go to another store. I will not, or ever return to this store for anything! I never in my life seen so many people treated poorly and business conducted this way over and over again.
9 years ago (06-08-2016)
Comment on this business

AT&T map

to add AT&T map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0061 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy