facebooktwitterpinterest
mobil menu

AT&T

  1. TX
  2. New Braunfels Electronics Store

Reviews, get directions and contact details for AT&T

AT&T

Story

AT&T of New Braunfels helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 2802 Ih-35 North, Ste. D, New Braunfels, TX 78130, USA
Phone: (830) 625-4499
State: TX
Zip Code: 78130


Update Info
Similar places near
Sprint Store Sprint Store 218 meter Came into store looking for help with a phone issue. 80% of all my calls go straight ...
CPR Cell Phone Repair New Braunfels CPR Cell Phone Repair New Braunfels 224 meter My phone would not charge and I envisioned a day wasted at the Apple Store in San Ant...
Target Target 452 meter Love Target. Back to school sale. Going to try the 4 cube Threshold organizer. Adding...
Best Buy Best Buy 452 meter Have always had good luck at the BB in NB! If I can't find it, the staff is ALWAYS wi...
Digital Doc Digital Doc 477 meter So glad to have this new business in town. They fixed my cell phone and then I took m...
T-Mobile T-Mobile 520 meter Hey just wanted to say thanks for letting someone use my account without my permissio...
Dutch PC Services Dutch PC Services 1 miles Gave them my sons computer to repair. Stopped responding after a couple of months an...
Crawford Electric Supply Crawford Electric Supply 1 miles Excellent service and customer care. The guys stayed back past closing to make sure I...
Drago Computers Drago Computers 1 miles The own really know his stuff and delivers on what he says
Gruene Records Gruene Records 1 miles Live music in an intimate, interactive setting using our beautiful studio as the venu...
Stogies Vapor of New Braunfels Stogies Vapor of New Braunfels 2 miles Went in because I had just obtained a new vap rig from friend, asked them to look it ...
New Braunfels Shipping and Mailbox Emporium New Braunfels Shipping and Mailbox Emporium 2 miles Can describe this business in one word - Excellent! How nice it is to have such a fr...
LoneStarMusic LoneStarMusic 2 miles This site is great to find local concerts. The venue complements the city and is a ve...
Studio MSP Studio MSP 2 miles I worked with Shawn Phillips to get some business cards printed and a few other items...
Verizon Authorized Retailer, TCC Verizon Authorized Retailer, TCC 2 miles I go in to get a new cell phone. I believe the guys name was Alex. He told me he didn...
Praxair Electronics Praxair Electronics 2 miles
3 D Music 3 D Music 2 miles Great little music store! Wonderful people good repair work and they'll do whatever t...
Buckhorn Printing & Supplies Buckhorn Printing & Supplies 2 miles
Reviews
Not satisfied with this store!!! My mom and I went over there to switch phones and had to wait in line. ( That wasn't the problem) the problem was that one one workers told us that if my mom was going to stay with the new phone, they were going to charge her 300 dollars! And it was a warranty claim! They never told us that! That told us that we had to start the claim again with Samsung , send both the new and old phone and wait again for another one! We had to go to the one store in Selma in order to get it done. The Selma store treated us great and actually looked through our account to see what actually happened! We are very happy with their performance and will be going there from now on!
9 years ago (19-08-2017)
Great service. Great people. I came into this store for a SIM card and left saving $30 they also gave me HBO for free. Literally the best experience i have ever had with this compamy.
9 years ago (23-07-2017)
The service here is extremely exceptional. I was helped by a young man who was extremely courteous and professional. They also saved me so much money on my cable. Will definitely keep coming back!
9 years ago (23-07-2017)
Honestly, I cannot believe how horribly this store has treated us. I don't even have the energy to go into the full story right now since we've been dealing with a specific issue for 8 months now (not including other bumps we've run into along the way), but basically, I turned in my iPhone 6 as a part of the promo they were doing (which by the way, we were initially SORELY misinformed about by a sales rep who made all sorts of false promises). Thankfully, I kept the receipt because a few months later they were claiming we hadn't turned the phone in and weren't crediting our account the amount owed for the trade in. I took the receipt in and kept a picture of it on my phone and they said they would resolve it... yeah... last month, we made the decision to switch to Verizon in light of all the issues we'd been having with customer service and cellular service. Before doing this, my husband went and spoke to an AT&T rep, Brittany, who assured him that we could still get the credit from the traded-in IPhone 6 after porting our numbers over to Verizon in the form of a MasterCard or something of that nature. So, we went ahead with the switch and have been super pleased with our new service. Today, we wanted to check in on the issue with my old AT&T phone to see if the case had been resolved or not, and I was astounded (though I guess I shouldn't be anymore) at the incredibly inconsiderate customer service we received. We were lied to and told this issue could not be resolved since we had no account to credit to -- we were told this by Alex and also told by her that the manager, Mashira Boyd, could not take even a moment of time to speak with us personally. After considering what else we could do to resolve this, we were about to call the police to file an official report, but decided to call into AT&T customer service ourselves before doing that. On this call, we were informed by a rep who spoke to his manager and let us know that we would be getting a refund to the card on file in 3-5 business days. Absolutely ridiculous. Thank you Roy. No thank you, New Braunfels AT&T store. I will never again purchase or support AT&T unless I am convinced that I will never again be mistreated like this.
9 years ago (20-05-2017)
I will forever come back to this store. Super helpful and amazing. Love love love them!!
9 years ago (23-07-2017)
Comment on this business

AT&T map

to add AT&T map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0037 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy