T-Mobile

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Address: 272 Fm 306, Suite 120, New Braunfels, TX 78130, USA

Phone: (830) 620-9673

Website

State: TX

Zip Code: 78130

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Reviews

Hey just wanted to say thanks for letting someone use my account without my permission/authorization  and rack up my bill! I appreciate how you all let someone walk in and make purchases on my account because they knew my name and what I was told was "well we take our customers word for it" WOW well then what is the point of having an authorized user(s) on an account in the first place!! Now after being a loyal customer for 7+ years you all are saying if I refuse to pay an enormous bill I didn't even agree to T-mobile is going to hit my credit and send me to collections!! THANKS Tmobile for F$*%&^ over a loyal customer who always paid their bill!!! I would not recommend this cell phone service to anyone who like peace of mind and believes they could trust a "Big Company" with their money and information! By the way I am no longer with T-mobile because of this issue. #tmobile

 9 years ago (31-05-2017)

Was not very happy with their customer service. When I tried getting a new phone they did not help me to transfer all my stuff and I ended up losing all my pictures and contacts. Will never go back their again even though I live in New Braunfels I'll make the drive to the San Marcos location.

 9 years ago (03-07-2017)

Lazy/untrained staff. Needed my phone reset due to a failure message. They reset it and backed up my phone but failed to tell me that my photos would be lost. Never reccomending this location to anyone. Train your staff.

 9 years ago (30-08-2017)

Clean store. Friendly staff. All employees act as a team so you're sure to get helped. Sometimes there's a long wait time, but that's anywhere. Definitely recommend this store!

 9 years ago (19-05-2017)

Didn't fix my phone, said no issues. Can't make calls or use 4g with full bars. 

 9 years ago (07-05-2017)

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