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AT&T

  1. California
  2. Oxnard Electronics Store

Reviews, get directions and contact details for AT&T

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AT&T of Oxnard helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 1956 N Rose Ave, Oxnard, CA 93036, USA
Phone: (805) 981-2496
State: California
Zip Code: 93036


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Reviews
1 review 1.0 star rating 7/24/2017 Veronica tried to upsell us to a plan that was higher as advertised and lied about there being other options till we showed her the AT&T website. Then lied and said that is a "Special" deal. Ended up getting the offer advertised but this was a contract plan. If we weren't prepared we could've been hustled by Veronica. Come to the store prepared and don't let those people trick you. Just a warning for anyone coming to this store. Some of them there prey of off the chaos that happens during high traffic times. Add to list Edit
9 years ago (25-07-2017)
This is the good store and will go back every time I need help. The sales help are top notch and know their stuff! Big improvement from my last visit. They turned it around and made me change my review...the sales rep sold me not just one phone but two... Nice....It's like a got the second one for free....Thanks Sales Guy.
9 years ago (19-05-2017)
Customer service is improving. I only had to wait 1 hour before I was even on the next inline board.
9 years ago (18-07-2017)
Service at this location has gone downhill. Requested an upgrade and was informed that I owed $150.00, which turned out to be incorrect. After signing everything I was informed that I owed $75.00 then later $65.00. I became agitated that I wasn't being given a direct answer so I left and contact Customer Service who stated that my account was charged twice from the Oxnard store. The charges were reversed and was advised to speak to a supervisor. I spoke to Heidi who was just as inconsiderate and unprofessional adding that I was at fault; she directed me to speak with her supervisor Ashley and said she didn't have anything else to say to me. I call Customer Service again and filed an IR, which was apparently the 5th one this month at that store. I've also contact the BBB and reported their illegal practices. Please refrain from going to this store y'all!
9 years ago (17-04-2017)
Just had a wonderful experience with Luis. He was attentive, understanding, and made the process of my warranty return easy and fun! Ashley at the door was a pro as well, and let me know exactly what to expect on my wait. I can't rate these guys higher. Great service, great attention to detail, and now they have a repeat customer !
10 years ago (06-12-2016)
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