Atomic Television Co of Va

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Address: 2718 Williamson Rd, Roanoke, VA 24012, USA

Phone: (540) 362-1234

Website

State: Virginia

Zip Code: 24012

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Reviews

Had a  problem with a television, called Atomic and explained to a tech.what kind of a problem i was having .He did his best to help me over the phone and at no time tried to get me to bring it to their shop.This is the kind of a local merchant we all ought to support !!

 8 years ago (23-09-2016)

Helpful staff

 8 years ago (09-07-2017)

This place is terrible with horrible customer service!!!!!  I called to ask if they could fix my microwave. The unit  is about 8 years old,  so I  was not even sure if parts were still available for it. I am not an appliance repair person, so I figured I would let them try to use their routes to find parts. Figured they would have better connections than myself for parts. Well during this phone call an older woman answered and told me I would have to bring the microwave in to the store. I live about 20 minutes away. I asked if they could just find out if parts were still available. If they could get them I would bring the microwave to them instead of wasting a trip, both of ours' time, and my money. She kept insisting that they were unable to take the time to look online and find out if parts were available for the model  I have. Seriously! What kind of customer service is that. She told me that if I would not bring it into their shop, then maybe I could find another place to fix it. What kind of company has customer service like that. The person who answered the phone was extremely rude. I would look for another place to take my product. There are much better and nicer service centers out there! Ones that will also not charge you an arm and a leg without knowing first and for  sure if they can fix your product. This company is only interested in your money. They could care less whether the customer is happy or not!

 12 years ago (31-07-2013)

Great people there to deal with ! ! ! 

 8 years ago (22-12-2016)

Called today to ask them how much it would be to fix an hdmi port on my ps3. They said it would be $50 to diagnos the problem. I said I know what the problem is can you fix it or not. They still implied it would be a $50 charge to diagnos it. Why would I pay you $50 to diagnos my product, when I know what's wrong with it. I will pay $50 to fix it my damn self. Then on top of all that he tells me it's going to be 8 days to get to me since they are so backed up. Umm hey... a hdmi port only takes an amateur 30 minutes to fix. So don't think I will ever take anything to these guys. So glad I'm not stupid.

 9 years ago (23-12-2015)

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Atomic Television Co of Va

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