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Reviews, get directions and contact details for Audubon Practice (a NewYork-Presbyterian clinic)

Address: 21 Audubon Ave, New York, NY 10032, USA
Phone: (866) 463-2778
State: New York
Zip Code: 10032


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
The receptionist in 21 Audubon office was very rude and her name is Jeanette. I asked her to schedule an appointment for my spouse & I, she misunderstood what I was scheduling and thought that I was trying to schedule my appointment under another person’s insurance(My spouse's insurance). Jeanette didn't let me explain myself when she told me " I don't know what you are asking for and I am not scheduling your appointment, come in person or don't come at all" then she proceeded to end the call. She could've communicated better and asked for my clarification, which I was trying to give her before she ended the phone call. I called on 8/18/17 at 10:57 am. I felt disrespected and I will not be calling back to set an appointment. Very disappointed with the "service" she gave me. I hope something gets done about this rude employee.
7 years ago (18-08-2017)
I have never have any problem at this facility except for the wait time but if it's medical that means you have to be very patient. I went in for a routine check up and I was first seen by a hispanic lady by the name of Kenya. She was very unprofessional and rude. She tried to sweet talking to me by calling me "amor"( love), which is what not you expect from a healthcare provider that you meet for the first time. After seeing how unprofessional she was, I told her that I want to be seeing by someone else to which she replied " I don't care". Thanks God up in heaven I was then treated by my favorite physician Ms. Debbie, she is amazing to say the least awesome. She is very caring and she knows her stuff. She is very knowledgeable and have amazing bedside manners. I would recommend her in a heart beat.
7 years ago (13-09-2017)
The nurses/doctors are great but if you try calling them prepare to be on the phone for over 30 mins the people at front desk are horrible!!!!
8 years ago (07-08-2017)
Went there with high hopes for my complex medical problem. The surgical team Dr. that saw me there was rude and dismissive. I felt one inch tall when I left there. I expected much more from Columbia-Presbyterian. I will not be going back.
8 years ago (21-11-2016)
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