Augusta University Dental Associates

Reviews, get directions and contact details for Augusta University Dental Associates

Address: 1430 John Wesley Gilbert Drive, Augusta, GA 30912, USA

Phone: (706) 721-2696

Website

State: Georgia

Zip Code: 30912

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

The staff is very nice and I was happy with my first visit and I am hoping that my surgery goes well. Though its a little concerning that I might not be able to contact them if I have questions or concerns post operation because No one will answer the phone. I was on hold for well over an hour (not exaggerating). When I finally made contact I begged the lady not to transfer me and put me on hold again but she explained that they were short handed and she would try to notify the Oral surgery department to pick up the phone. They must be short handed every day because it does not matter what day or time you call you will not get through and do not fall for that "call back" service they offer its a trap. No one will call you back. I understand it is a large university with a large flow of patients and I understand having to wait I'm not that unreasonable but if it weren't for the glowing recommendation from my father about how awesome the staff is and how well they did on his teeth I would have gone somewhere else.
   The staff is very nice and the facility is nice. I plan to go in 2 hours early in hopes of getting to talk to someone in person rather than try to call again. I will edit this review after my surgery . Based on other reviews they do good work they just need more staff on phone duty.

 8 years ago (18-05-2017)

Everyone from the staff, to hygienists, to my wonderful dentist are so helpful and professional. Easy location with a bright space.

 8 years ago (11-04-2017)

Customer service was very impolite.

 7 years ago (03-10-2017)

Convenient and beautiful facility!

 8 years ago (20-03-2017)

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Augusta University Dental Associates

Reviews, get directions and contact details for Augusta University Dental Associates

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