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Reviews, get directions and contact details for Austin Telco Federal Credit Union

Austin Telco Federal Credit Union

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24 Austin Metro Locations, Free Checking, 300+ Free ATMs

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Austin Telco Federal Credit Union is a member owned, non-profit financial cooperative committed to serving our members with an array of high quality products and services. We offer mortgages, credit cards, automobile loans, personal loans, free checking, money market savings, home equity loans, business loans, regular savings account, certificates and more. ATFCU fulfills its obligation to actively serve the diverse social and economic interest of our community by delivering products and services to members through a network of convenient locations and the latest technology. With 23 locations throughout Austin and the surrounding areas, ATFCU has an ongoing commitment to be your primary financial institution now and for many years to come.

Membership is open to anyone who lives, works, worships, volunteers, or attends school in Austin's five county Metropolitan Area (Travis, Williamson, Hays, Bastrop and Caldwell Counties) and members of their immediate family (parents, grandparents, spouse, children, grandchildren and siblings).

For detailed information on how to become a member of Austin Telco, visit our website or contact one of our Member Services Representatives at (512) 302-5555, ext. 7100 or (800) 252-1310.

Austin Telco FCU is Federally insured by NCUA.
Equal opportunity lender.
Equal housing lender.

Address: 8929 Shoal Creek Blvd, Austin, TX 78757, USA
Phone: (512) 302-5555
State: Texas
City: Austin
Zip Code: 78757


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I love Austin Telco, but not my bank I have been a member for nearly 20 years. I mostly appreciate the small things like 1. Not having to talk to a banker to make any changes to my account 2. Free coin counting 3. Lots of branches 4. Good telephone customer support 5. Most accounts have no fees 6. When I was a kid, they let me withdraw limited funds without an ID and did not charge me late fees when I forgot to pay my credit card a few times
7 years ago (04-04-2018)
I love my Austin Telco FCU. I have been banking with them since I was a teenager. Over 20 years. I am so happy and grateful that I am a member here. Every employee treats me so well. I always feel welcomed. They trust me and I trust them. I would recommend Austin Telco to anybody and everybody.
7 years ago (28-03-2018)
Georgetown Shannon Kylberg was one of Two employees that assisted me in opening a new business account. She even called me later to make sure I was able to connect to my account online. I was going to open at another local bank but left the lobby after 30 minutes of waiting. I'm glad I opted to use ATFCU !!!
7 years ago (22-02-2018)
Sitting here waiting for my money, meanwhile the tellers are gossiping... Using profanity. I verbally addressed it. They turned around and looked back, and just continued. Completely and utterly unprofessional and unacceptable. This is supposed to be their main, flagship brach.. There was a training session a few drawers down. New generation of tellers not looking too promising.
8 years ago (03-11-2017)
Long holds on deposits! Long lines in the lobby. Unresponsive to emails, long holds to get anyone on the phone.
7 years ago (14-02-2018)
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