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Auto Market AZ

  1. New Papago Parkway
  2. Arizona Car Dealer

Reviews, get directions and contact details for Auto Market AZ

Auto Market AZ

About

We are a used car dealership located in Scottsdale, AZ.

Story

At Auto Market AZ we specialize in helping those with challenged credit. We can assist you whether you have good credit, bad credit, no credit, recent bankruptcy, or repossession. We understand that bad credit happens to good people, and we firmly believe everyone should have a chance to rebuilt their credit. We aren't like other dealerships where it's all about our bottom line, we truly want our customers to drive away in a vehicle they love.

Address: 501 N Scottsdale Rd, Scottsdale, AZ 85257, USA
Phone: (480) 970-9060
moc.zatekramotua@selas
State: Arizona
Zip Code: 85257


Opening Hours

Monday: 9:00 AM – 7:00 AM
Tuesday: 9:00 AM – 7:00 AM
Wednesday: 9:00 AM – 7:00 AM
Thursday: 9:00 AM – 7:00 AM
Friday: 9:00 AM – 7:00 AM
Saturday: 9:00 AM – 6:00 AM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
I have never reviewed any business before but I was terribly mistreated by this car dealership. I traveled from Prescott and purchased a used truck with under 100k miles however within 2 days of leaving the lot the vehicle had evidence of multiple leaks, and after taking the vehicle to a certified ford dealership they informed me that roughly $4,000 dollars in immediate repairs needed to be made to the motor and cooling system (which was under warranty) as well as an additional $2,000 in other repairs such as ball joints, tie rods, hydraulic issues, etc... which was not under warranty. After informing auto market that the vehicle was in need of repairs and STILL UNDER WARRANTY they told me I would need to drive the vehicle 1 1/2 hours back to Scottsdale (with the truck leaking) and pay an additional $1,000 for their mechanic to repair it. I then informed them I did not trust their mechanics due to the condition the truck was sold to me in, to which they told me they would not pay to have it repaired and I would need to take them to court. I have paid roughly $10,000 for a vehicle that I have driven less than 1,000 miles and had less than a year. Again this is the very first review I have ever done.
7 years ago (04-01-2018)
These guys went the extra mile, figuratively and literally! I found the car on their website, but when I got to the lot it I found out they had just gotten it themselves and had not yet cleaned or serviced it. So needless to say that, as well as a few issues needed to be dealt with. However, I needed to have the car the next day, so as my husband and I were trying to navigate our schedules/rides for the next day in order to arrange drop off for service, the sales manager offered to provide me a ride home after drop off. We aren't terribly far, but probably a bit further than most dealers would drive. So I drop it off, and was told to pick it up the next evening. When I arrived, the cleaning wasn't completed. They apologized profusely and offered drop the car off at my work the next day once the work was completed. My work was much further from them than even my house...so that I thought was a great thing for them to do. It wasn't a perfectly flawless experience, but for me personally it is more important to assess a company less by the mistakes made and more by how those mistakes are handled. And this car dealer put the customer above all else.
8 years ago (04-11-2017)
Great service, honest people. No pressure car buying experience. After buying the vechicle I went back the next day to pick it up, the young man who was delivering the vehicle to me was very accommodating and polite. Nice buying experience with my 2005 Tacoma.
8 years ago (05-11-2017)
HORRIBLE dealer. Wont be coming back due to dishonesty to customers. Had a friend warn me of this dealership but they had really nice vehicle i wanted. Car had a lot of damage that the internet had not described being on the vehicle. Very bad, wish most dealerships could be more upfront about things so customers wont waist time coming to see the cars. Hopefully gets better with time or new management .
8 years ago (02-11-2017)
They want to be viewed as honest, just can't quite pull it off. Our initial experience with them was quite good - even gave me a loaner car while they worked on repairs to the car we purchased. Had our personal mechanic look over the car and he gave us several items needing repair. When we sent this list to Auto Market and they suggested they would make the repairs if we would pay a portion, which we did. Despite asking numerous times for a written work order of completed repairs, the best I could get was text from the GM of completed items. When we got the car back, my mechanic verified that a number of the repairs were not completed (repairs specifically listed in a text of completed items from Auto Market GM). Not sure why they thought we wouldn't get these repairs verified - after all the car is for our son, a new teen driver. Items such as headlight alignment, spare tire (large hole), trunk struts and fasteners were all left unprepared. These were items we specifically paid Auto Market to fix. GM stated he was told his employee made repairs, but I find that hard to believe as they would have needed to order parts; did they just put these parts on a shelf and forget about them? Needless to say, we had to pay our personal mechanic to fix these, so we've now paid for the same repairs twice. GM at Auto Market has texted me several times regarding a credit, yet it never gets processed. This has been going on since August and its now the end of November. I guess they are thinking we will eventually forget about it. If you live in PHX and can stay on top of repairs (definitely have an outside mechanic check the car over) you may be OK. We live two hours from PHX, which may be why they felt they could get away with being dishonest. It is unfortunate that they put $ over safety and honesty.
8 years ago (28-11-2017)
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