AutoServ of Tilton

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About

Your dealership for life!
www.AutoServ.com

Address: 40 E Main St, Tilton, NH 03276, USA

Phone: (603) 286-3141

Website

State: New Hampshire

City: Tilton

Zip Code: 03276

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

I wanted to upgrade from an 8 year old SUV Crossover vehicle with high mileage. Salesperson Crystal Stevens greeted us at the door and throughout the purchase process provided excellent service and support. At our age, new cars are much more complex. We bought a 2018 F150 XLT and it has numerous options. Crystal took time to explain everything, answer our questions and was very patient as we tried to understand it all. Gabby was also very friendly and helpful during paperwork time. Very enjoyable and low pressured experience. Thank you all.

 7 years ago (14-02-2018)

What a great experience!  Prompt and attentive email communication, and Dale St. Laurent was awesome!  One test drive for this car search, great to deal with.  Couldn't be happier!

 7 years ago (14-03-2018)

I started looking for cars when I found out that I needed to turn in my leased 2014 Honda Civic. I knew I wanted an SUV due to tough winters where I live and enough room for my dogs to ride in the car with me. When I came across AutoServ, I was a little bit skeptical because I haven’t had the best experience buying cars in the past. The moment I called, I was impressed with the place. I spoke with Stephanie who was extremely pleasant and helpful. I let her know that I lived in another state and she assured me that I wouldn’t be wasting my time by going there. She was right! When I arrived, I was greeted by salesman Rob Holt who helped me through every step, put absolutely no pressure on me whatsoever, and got me into the vehicle that I wanted. I couldn’t be more happy and impressed with what this dealership was able to do for me as someone who is rebuilding their credit. The vehicle drives great and the price beats all that I saw of the same make & model at other dealerships in the area. Happy customer!!!

 8 years ago (29-11-2017)

First and last visit. Horrible customer service at exorbitant prices being charged for zero work being performed. Went to dealership asking to have an issue diagnosed on a vehicle that is still under, but almost out of, warranty. The nature of the issue if left unchecked could easily have left me with a cracked block / dead engine out of warranty. Service advisor had to deal with 8 customers at once and was telling co-workers that he could deal with them and to forward other customer calls to his voicemail. He was complaining to me, the customer, about how the online  system didn't book the appointment right and it shouldn't have booked me at the time it did. All of the information I entered online was lost.  While dealing with another customer next to me he told that customer (a little old lady) "if you want your car back, you have to pay me". He rushed through getting me checked in and I wasn't able to detail my issues. He said the issues I was reporting couldn't be looked at in the 4 hours left in the day.  I left the vehicle with them for 2 days to diagnose, each day incurring rental fees.  The first day the call me and say they found no issues. The put in ONE hour of diagnosis.  I inquire about the tests they did, and it was absolutely the bare minimum. I asked him to do another simple 15 minute test that should have been done when the tests they did do didn't find the issue. He said they didn't do that test because the first tests didn't find anything. Completely backwards. He said he would do the test and I could pickup the vehicle at 8am the next day.  The next time I heard from him was 15 minutes before I was supposed to pickup the car saying the test had not been done yet due to a bad snowstorm sending the crew home early the day before.  I told him I'd been delayed an hour anyway, which would give him time to do the test. He said some of his guys weren't in yet due to the storm and he'd need more time. I told him the latest I could be without incurring another day rental fee and he said it would be ready by then. 2 hours later he calls and says he can't do the test because the adapter he needs is locked in a toolbox of his Foreman that couldn't make it in that day due to the storm.  Why wasn't everything checked to make sure the test could be done in the morning?  Why was I notified that they didn't do the test before I got on the road to pickup the car (he knew I lived 40.minutest from the dealership)? I get there to pickup the car, which wasn't diagnosed properly and in order to get my car back had to pay $200 for said diagnosis + rental fees. No work had been done on the vehicle.

 7 years ago (05-01-2018)

Love my new 2018 Jeep I will be going back if I ever need a car again.. If you need a car definitely go see Them they are very friendly and got us into a car even when I didn’t think I was going to be approved.

 7 years ago (17-03-2018)

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AutoServ of Tilton

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