Axis Auto Group

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Address: 180 Broadway, Jersey City, NJ 07306, USA

Phone: (201) 706-3007

Website

State: New Jersey

City: Jersey City

Zip Code: 07306

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: Closed

Update Info

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Reviews

We were interested in seeing a Lexus Axis had on lot; we took the vehicle for a test drive and were ready to do business with Axis to purchase .. I must say, our salesman Angel was wonderful and tried to help us as much as he could (that's why I gave 1 star) but told us his "hands were tied" as far as any financial decisions. The finance guy, John, would not budge far from the listed price of $7995 (which is the standard listing price for most of their older cars); and they wouldn't budge on the offer for trade on my vehicle. He seemed annoyed that we "dared" to even try to get it any cheaper.. and treated us as if he was doing us some sort of favor. We felt very disrespected .. Fast forward to today (3/16/18) .. we went to Auto Direct Cars in Edgewater Park, NJ and purchased the same year/make Lexus (with less miles) and they dropped their price to $6900 (from 7890)... God is GOOD! .. We dealt with professional people at Direct Auto who worked with us so we could leave with our car! They treated us with respect (they even bought us lunch!) and we are now the proud owners of our new Lexus .. It's well worth the drive to Auto Direct Cars!  You'll be glad you went there!! OH ,, and that Lexus at Axis is STILL on their lot.

 7 years ago (16-03-2018)

I NEVER leave review, but I have to for these guys. We spent an hour from start to finish including test drive. One owner car in mint shape and price was right. They are great guys and we had a blast with them. No hassle, and I would wholeheartedly recommend them to anyone interested I  a used car.  Big shout to our salesman Angel

 7 years ago (20-01-2018)

I contacted the Broadway Axis Auto Group Dealership I spoke to Angel the Sales Manager. Before I arrived he gave me a courtesy call with a heads up for all of the required docs I would need to get my deal done. Angel was the best he walked me through the entire process step by step overseeing everything from my application process, to the approval process, even down to the insurance process. He is really committed to helping people achieve their goal! The environment was very professional, warm, and sincere. Charlotte was very pleasant and informative.  She had a great personality and was very accommodating. John the finance manager was very upfront and honest but commuted and dedicated to helping me get in my new car. This trio is amazing! The process was both seamless and effortless. If you're looking for a team to help you get a car; this is the spot!!!!

 7 years ago (22-12-2017)

Axis has been great to me.. This is my 3rd vehicle with them and all 3 have been fantastic.. Sergio the manager is excellent Lou the salesman is excellent also.. Trust me dealing with these guys are no hassle and always in your best intrest!!  George the financial guy was very helpful...  Go check them out U won’t go wrong!!!!

 7 years ago (10-01-2018)

If I could give this place 0 stars I would. By far the worst customer service experience, and my last time working with them. This is an open warning to anybody who comes to this place, if you are looking to buy an overpriced and faulty car then you've found the place. For the purpose of not stirring anybody away from reading this with the LONG review I should be giving them, I will give a quick run summary. Wanted to finance a car through a credit union, they asked for a $500 deposit, my credit union saved me from making a bigger mistake because they informed me that they had over-priced the car. Car's worth was only $9k, they charged me $12k but made it to look like the had given me a discount, I checked their website and saw the price of the same vehicle (same VIN) was $10.9k, told them I'd still be willing to purchase the vehicle if they honored the price I saw, told me I was mistakenly seeing things, I'm an IT so looking back in their site's history was cake, saw that I MADE NO MISTAKE and they had quickly changed the price as soon as they thought they had me, sent an email and even gave them a chance and it wasn't until I was frustrated and done with this giant scam that I wanted to stop the deal when suddenly, IN PEN THEY WROTE IN THEIR PURCHASE SALES AGREEMENT "NO REFUNDS". Am still planning on taking action and am willing to work with anybody who has had a similar experience with this. Close this place down immediately.

Don't be deceived by the cheat that Sergio is. Save yourself the trouble and go to a real dealership ANYWHERE BUT HERE.

Update: Got a letter from their bank too that also declined it because the price was outrageous. So yes, this is more than a fair argument. As far as my bank not approving me? I got an approval for an even higher number than what I asked for prior to this. My bank (and evidently their own bank) thought it would not be the best decision for me or them to finance something so outrageously unfairly priced.

 8 years ago (06-11-2017)

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