Babies

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Address: 20111 Haggerty Rd, Northville, MI 48167, USA

Phone: (248) 735-0365

Website

State: Michigan

City: Northville

Zip Code: 48167

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

My last visit was horrible! No lanes open for checking out except return counter. Huge line forms after me then they open a new lane as I become next. Of course everyone runs to new checkouts open before me. Get to checkout one of my gift cards was said had nothing on it. I thought it had like $25 but if not at least $10. Then she rings up my pop toy train thing and says I can’t use my 25% off as it’s not a pop up! I say price rings up wrong by $10 ($59.99 instead of 49.99 like listed) I complain and say price is wrong show checkout lady a picture of item with price listed at 49.99. (Took picture to send to my husband asking his thoughts on it for my daughter for Easter gift). Tell check out lady feel free to ring it up wrong but I’ll return it and then want $5 bucks due to scanner law. She was confused and I showed her my picture of item with price listed and how it was wrong. She said she would have to have manager talk to me I said fine. She left manager never came over. She returned rings up at listed price I told her and showed her picture of. I said hey what about my $5 for your mess up we’ll never got it. Then I asked for receipt she said it would be emailed I said fine. Days later still no receipt emailed ( I checked my email, and spam nothing). I have no desire to ever return to store after my last visit and will encourage all my friends having babies to set up baby registry at other locations. I definitely won’t do a registry at your store again! I believe the checkout lady was dishonest too and stole my supposed empty giftcard as she kept it along with my %25 off coupon. Then best or worst part get an email asking for feedback I’m like oh you will get feedback and write out above info hit submit and it says survey was already submitted. I’m no i would have remembered submitting this feedback! Other BabiesRUs stores have been better over the years but this last experience has tarnished my view of the store for good. Guess I’ll just buy from amazon in future!

 7 years ago (18-03-2018)

I love this store but I am quite upset!!! I racked up $200+ from my registry from their 10% back promotion but I dont get it until my baby is 12 weeks. Well the deadline for giftcards is April 15 and my son is 12 weeks April 18!!! I don't get any of that money. Not fair at all.

 7 years ago (29-03-2018)

I'm a first time soon to be mom and I had no idea where to start! The registering process was super easy and the staff was beyond helpful. My husband and I came back to buy a few more things off of our registry and our dog chewed up the 10% coupon along with the gift cards from the shower - the manager took care of us with no problem and was able to save the gift cards and still give us the discount on our purchases. She was so sweet and helpful. Great experience!

 7 years ago (08-08-2017)

This place was very accommodating,  my daughter is allergic to huggies and they did an in-store credit with no receipt. Also the have a "mothers room" which is essentially a room to feed, breast feed, or rock your child to sleep  without having to sit in a bathroom or your car.  It has two very nice rocking  chairs that are very comfortable.  The only thing id comment is maybe making sure it stays a little cleaner there is formula spit up on one of the chairs, and the changing mat has no cover and many stains.

 7 years ago (18-10-2017)

Went here for a small event they had going for a grandparents day. Was so much fun, and lots to do. The staff that ran the event was extremely polite and made sure everyone enjoyed themselves. They had little gift bags and prizes too! We plan on going back again for the Halloween event and any others they have to offer.

 7 years ago (09-09-2017)

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Babies"R"Us

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