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Reviews, get directions and contact details for REI

REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 17559 Haggerty Rd, Northville, MI 48168, USA
Phone: (248) 347-2100
State: Michigan
City: Northville
Zip Code: 48168


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
REI Northville is a great place for outdoor gear. I was here to buy a smart GPS watch, and was able to get one quickly. They even have a 90-day return policy, which is unheard of for any store, brick-and-mortar or online. Do note that almost all customers are white, and while the store and staff are very welcoming overall, I as a brown Indian dude got brief but noticeable stares from more than a few white shoppers. Now I can't complain too much about this, as Indians can be pretty racist too, but just throwing it out there. I am guessing that REI locations in more diverse areas, such as NYC, will not have this issue. If I could, I would give 4.5 stars out of 5.
7 years ago (20-05-2018)
We just got asked to leave, a bit rudely. Partially our fault, we assumed that all REI's have the same policies and allows dogs inside (since they sell gear for dogs), but this one doesn't. The REI personnel didn't have to be such a jerk about it, though.
7 years ago (25-03-2018)
Excellent customer service. Employee went above and beyond to ensure I got the correct parts for my car's roof rack!
7 years ago (27-12-2017)
Very helpful staff, good selection, never disappointed
7 years ago (19-05-2018)
Very helpful staff. Attentive without being pushy. Know their stuff. Listen well to questions... and what's behind that you question. They are also very active and so share from their experience.
8 years ago (20-08-2017)
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