Banana Republic

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Address: 11905 Democracy Dr, Reston, VA 20190, USA

Phone: (703) 709-7992

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State: Virginia

Zip Code: 20190

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Reviews

Just got off a call asking about some information regarding the store. Said "thank you very much" and was hung up on. Good job lady!

 8 years ago (23-02-2017)

Very bad service from Simon.  He wouldn't help with finding what I saw online, I had grabbed a pair of shoes for a price match and he asked me how the other box would get put back, expected and asked me to put back...very rude and poor service

 8 years ago (31-12-2016)

Small location but good selection of men's clothing.  Good quality clothes.

 9 years ago (04-04-2016)

I used to like going to this BR, but recently the customer service at this specific store has tanked. 

Most of the salespeople are rude.  They give bad color-scheme advice.  If you walk into the store, rarely does someone say hello or ask you if you need help. 

Even one of the saleperson's was arguing with a customer. 

I will change this review if I see improvements. 

 11 years ago (04-06-2014)

DO NOT SHOP HERE!!!  They do not stand behind their expensive clothes.  I bought a pair of suit pants in late summer, wore them to five business meetings and now the seams are coming apart in 3 different places.  The store manager refused to exchange them for a new pair, even though Im in a time crunch and need to wear them for the holidays.  He only offered to send them off to a tailor, which didnt meet my need and would have left me without suit pants to wear.  These guys wont stand behind costly product - for the price of this clothing, I'd expect an exchange to meet the customer's needs w/ no questions.

 14 years ago (22-12-2011)

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