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Banfield Pet Hospital

  1. New York
  2. Smithtown Veterinary Care

Reviews, get directions and contact details for Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 3050 Middle Country Rd, Nesconset, NY 11767, USA
Phone: (631) 265-1033
State: New York
Zip Code: 11767


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Reviews
The first doctor failed to detect that my dog was cryptorchid... the doctor who did the surgery failed to locate and remove the second testicle... one suture came undone on the drive home from the surgery. The people are nice, I liked one of the doctors, otherwise a poor (and very expensive) experience.
10 years ago (27-02-2017)
I usually go to the Banfield location in Valley Stream and they've always been great. I relocated so I decided to try out the Lake Grove location even though I was advised against it and I really wish I listened. I have a Maltese that requires a dose of Benadryl prior to any vaccines/procedures and I told the entire staff along with the doctor in charge (Dr. David Aguirre) of his dental procedure that he absolutely needs it. They did not give it to him before giving him the medication required for the dental and he soon broke out in hives and had a major allergic reaction that's still causing him to be swollen and red until now. The Benadryl wasn't given until after this occurred proving the fact that it's absolutely necessary he has it. Their response was "it wasn't in his file and this isn't our fault". I called the previous Banfield who confirmed that it was indeed listed in his file and if for any reason it wasn't they completely ignored what both my husband and I said multiple times. The other Banfield location even insisted I file a complaint because it was clear that they were negligent. They didn't care enough to read his records before administering medication and they definitely didn't care enough to listen to what we said over 15 times. I stressed it so much because my little guy is 9 years old and I know him very well. If you care about your pet do yourself a favor and stay far far away from this location. Usually I would be grateful for not having a big bill but they didn't even attempt to charge me for the visit because they very well knew this was a major mistake on their part. Lucky my pup is okay.
10 years ago (25-01-2017)
Bad
9 years ago (29-05-2017)
Nice people
10 years ago (10-06-2016)
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