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Bank of America Financial Center

  1. Texas
  2. Texas City Bank

Reviews, get directions and contact details for Bank of America Financial Center

Address: 3334 Palmer Hwy, Texas City, TX 77590, USA
Phone: (409) 643-5000
State: Texas
City: Texas City
Zip Code: 77590


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I went in to open a account and the personal banker Jacob was very nice and helpful. Although the place looks very old and run down and the tellers at the counter acted like they hated what they were doing.
7 years ago (27-04-2018)
This location is HORRIBLE FOR REAL! It’s depressing!!!!! The customer service is HORRIBLE! Please shut down this location or hire new people!
7 years ago (23-04-2018)
slow horrible service. no one has sense of ugerency. long lines and not enough help. it gets worse every visit.
7 years ago (26-01-2018)
I have never had the worst customer service experience in my life until I came to this Bank of America. I was cashing a check for my boss and I asked for a receipt from the teller named Norma and she got an attitude with me telling me that she does not have to give me a receipt that my cash was the receipt. And when I told her okay it's not a big deal attitude not necessary she started telling me that she did me a favor by not charging me the $5 fee to cash it. And I again told her that that was not necessary. At that point I asked for her name and she threatened to call my boss because and complain about the way that I was quote talking to her unquote. And that point I was like excuse me I just came to cash a check I asked for something you got an attitude with me when I asked to speak to her boss she handed me a card to contact customer service. Speaking of customer service there's a line for the tellers a mile long because she's standing outside getting flowers from her boyfriend. When I called back to speak to a manager she's the one that answered and decided to tell me that she was a manager and told me that I needed to call later. I guess that since this is the only big branch Bank in the area they feel that they can talk to people and treat people any way they want. No wonder the credit unions in the area get all the businesses.
7 years ago (22-08-2017)
The teller was nice, but not knowledgable. Needed help and Laura stepped in. I got an answer, but with no "I'm sorry," "Wish we could help you," or "Thank you." Snippy would be the best way to describe her. Branch in Texes City
7 years ago (17-11-2017)
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