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Bank of America Financial Center

  1. California
  2. Upland Bank

Reviews, get directions and contact details for Bank of America Financial Center

Address: 1916 N Campus Ave, Upland, CA 91784, USA
Phone: (909) 920-5953
State: California
City: Upland
Zip Code: 91784


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

Update Info
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Reviews
Tried to drop off documents for our family's loan. Our agent wasn't available so I asked another person to help me. He literally put his hands up and said "I'd rather not" when I asked if I could leave the paperwork with him. He only reluctantly took them after speaking to his manager. I couldn't get over the complete lack of customer service. And it was not an isolated incident during our loan process. We do all our other banking with Chase. I will never do another loan with B of A- ever.
8 years ago (13-12-2017)
Poor customer service, needs improvement asap. Especially the manager, she didn't introduce herself and wasn't very knowledgeable.
7 years ago (23-05-2018)
This is my first experience with a bank that WOULD NOT ACCEPT A CASH DEPOSIT. Previously I had made several deposits at this bank into a relative's account without a problem. Bank clerks in the past were accommodating in assisting me in making deposits into a relative's account. However, this particular bank clerk (Clarabell) refused my cash deposit unless I had the full account number. As a reference I showed her my previous receipts of my deposits in that bank. She informed me that the receipts were of no use without the full account number. When I requested a name search she also declined to help me. Left feeling frustrated. I will no longer do business at this bank in the Colonies, as I'd rather take a short drive to the next nearest Bank of America. Which, by the way, the next nearest Bank of America accepted my cash deposit, helping me in any way they could. That is what good customer service is. Perhaps the Colonies Bank of America could learn from their sister banks in reviewing customer service.
9 years ago (09-05-2016)
Low economy, no bank loans for the community!
8 years ago (03-12-2017)
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