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Reviews, get directions and contact details for Bank of America Financial Center

Address: 35410 Grand River Ave, Farmington Hills, MI 48335, USA
Phone: (248) 476-7110
State: Michigan
Zip Code: 48335


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Reviews
One star because the bank is good but the experience was worse. The so called relationship manager, Brittney Borden, is of no use to people and making relationships to bankers. I was there to open an account for my wife (I already have BoA account) after viewing their online specials and Brittney told me she cannot accept the offer as she is not aware of such online offers. I told her it is on their website and she can look if she wishes to, but she was not at all interested in helping us. She told me she cannot help me and told me to go online and open an account. I sat in the lobby and opened and account online and then it didn't gave me the account number at the end of the process. So I asked her if I can get the account number pulled by using my information, she told me she cannot do that and asked me to call online service as I opened account online. Worse customer service ever. Since the time she saw us, her face revealed that she was not interested in helping us.
8 years ago (16-08-2017)
Always helpful, and cooperation through all of my request. Fairly fast service.
9 years ago (10-10-2016)
They do not pick up calls and if someone does, they do not pass on the message. Also my personal banker read out my SSN number while keying the details into the computer. Would strongly recommend going to another branch.
10 years ago (13-10-2015)
Friendly staff. Good banking option.
9 years ago (10-04-2016)
Not the best bank to be a member of. Every time I go in they pester me about getting one of their credit cards. Seriously annoying, especially when I plan on going in for a simple transaction and get held up and get asked questions. Ill be taking my banking somewhere else.
10 years ago (31-03-2015)
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