Batteries Plus Bulbs

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Address: 1935 Buford Mill Dr, Buford, GA 30519, USA

Phone: (770) 268-3387

Website

State: Georgia

Zip Code: 30519

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Reviews

I cannot recommend this place.  I ordered a battery online for my cellphone.  Like a good consumer, I called to ensure that they had a battery in stock.  I was told that there was one.  So I went online and ordered the battery.  Several minutes later, I get a call that they do not have one in stock.  They gave me an alternative of going to Lawrenceville to pick it up or pick it up from the store on Thursday.  The salesrep assured me that I would be called.  I decided to go with the latter.  We all make mistakes so I decided to work with the store.  On Thursday, I waited to get a call until after 6 pm.  When I called, I was informed that they had not unloaded all the boxes yet.  No apology.  Just an "Oh well" attitude.   Very disappointing.  I guess Amazon will take care of me next time.

 8 years ago (30-06-2017)

The entire staff -Harry, Vaughn and Daniel are the best!! Excellent friendly customer service and very committed to making the customer happy. They are all very knowledgeable and customer oriented. They have repaired 2 of my kids' Razor Dirt bikes and they did an awesome job both times.  Very highly recommend shopping here for batteries, bulbs and service. They will literally repair almost any type of electronic you can imagine!!

 8 years ago (10-03-2017)

This was a pleasant transaction, I purchased my husband's cell phone battery online. I arrived at the buford location and was greeted with professionalism. The representative installed the battery and gave me some tips on charging.

 8 years ago (05-05-2017)

This was my first time at Batteries Plus Bulbs. I purchased a car battery online (10% off for online purchase) prior to traveling to the store for pick up and installation. There were about 6 other customers in line and two BPB reps working with 2 customers at the checkout counter with the phone ringing in the background. 

First impressions are huge for me and these 2 reps could not have done better! Each customer was greeted professionally, thanked for waiting patiently, and they took the time to listen to what each customer needed during their visit. Service like this is a lost art and greatly appreciated in a world where people would rather deal with a screen/text vs face-to-faces conversation. 

The battery installation was free and completed with the utmost care for my car. Most men would see me (a girl) and think the least of my care for my car and the knowledge I have about cars in general. In hindsight I wish I had gotten the reps name, but he did a great job removing my old battery and installing the new battery with alot of care. 

In the near future, should there be a service Batteries Plus Bulbs could help me with, this store will be the FIRST store I go too because the two reps were beyond awesome.

 8 years ago (06-04-2017)

These guys are very good. Phone got repaired and works like new.

 8 years ago (16-05-2017)

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