T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 3350 Buford Dr Suite 250, Buford, GA 30519, USA

Phone: (770) 614-7450

Website

State: Georgia

Zip Code: 30519

Update Info

Similar places near

Sprint Store 285 meter Carlos and his team are awesome! Thank you for getting my new phone up and running! ...

Best Buy 299 meter I love this location. Lots of windows so you don't feel like you're in a bar. We sha...

CPR Cell Phone Repair Buford 310 meter Took my I Pad Air in on 11/16/17 to see if a cracked screen could be repaired. The f...

Sam's Club 375 meter Very clean, well organized and friendly employees...The meat and produce sections( on...

Pro Computer 582 meter I paid $59 for diagnostic and they returned my laptop inoperable in June 2017. They i...

Staples 691 meter 90% of my visits involve the print section. The gals back there are awesome, but inc...

Apple Mall of Georgia 839 meter Apple used to give Excellent customer service/support. Now you have to make an appoin...

Sprint Store 869 meter Went in to a the arpint repair store for the first time since being with Sprint. We w...

GameStop Prestige 937 meter Employees and manager are very disrespectful and rude. They don't even know about the...

Brookstone 995 meter Not only did I have to stand near an employee talking to a group of older teenage kid...

Batteries Plus Bulbs 1 miles I cannot recommend this place. I ordered a battery online for my cellphone. Like a ...

GameStop Prestige 1 miles I go to several GameStop's but this one is packed with collectables and an awesome te...

Walmart Supercenter 1 miles If there is A Noble Prize for the best employee with the best customer service, it w...

T-Mobile 2 miles Fantastic customer service!

Aaron's 2 miles Not very responsive. I had to follow up with them several times to confirm a delivery...

V8P Bar 2 miles Phenomenal service. My go to vape shop. Great juice and even better employees! I have...

AVC Marine and Mobile Electronics Specalists 5 miles AVC is the best. I cannot say enough nice things about DJ and his team. Their custome...

Hallmark Freight & Surplus 5 miles Great little treasure hunter store. Always new and different selections at good price...

Reviews

Sometimes you have to wait, but that's the world we live in. Have only had good help at this location.

 7 years ago (25-10-2017)

Always great service!  Yes, sometimes you have to wait, but that's life. The T-Mobile employees are very knowledgeable and courteous. Love my new Galaxy S8. Thanks for being patient with me and helping me switch everything over from my S6.  I have been a T-Mobile customer for over 8 years and I have always been very satisfied with the service.

 8 years ago (20-04-2017)

Seven stars for Mr. Andy. 
Excellent customer service. 
Well knowledgeable and friendly. 
Very helpful. 
Thank you Mr. Andy.
I really appreciate your support today with my bill,  old phone and new one. 
Great job

      
      
      
 8 years ago (01-05-2017)

EPIC FAIL - I have never experienced such appalling and low grade customer service as I have with this store and T-Mobile in general. I cannot even fathom what is going on in the world of T-Mobile that actually keeps them afloat. It took an entire 4 hours to sign up 3 lines, and when I received the e-sign documents they were incorrect (wrong phones on order). You would think the order could be corrected. NO! We had to go spend an additional 4 hours and pay all activation fees again! That's just the beginning of this absurd disgrace of a transaction. Switching has been anything but "easy". From comments like "my hands are tied" to "there's nothing we can do" there's much room to learn and train staff on what real customer service is supposed to be. Without going too far in detail, it is now 4 months since we decided to "make the switch", I have had to spend hours upon hours at the store, made about 5-6 store trips, spend days on the phone with customer service, promised call backs to no avail. etc. etc. They refuse to honor the original deals on the phones and now is that I finally have the 3rd phone. It's like pulling teeth. You get little to no help without wasting hours. It's really sad to see that your business is not appreciated these days in so many places, specially this one.

 8 years ago (03-01-2017)

They bold faced lied! Advertised $140/month for 4 lines. When I received my first phone bill it was $250. I had to call up there and ask for the credits to be applied (for switching from Verizon and for autopay). Then they said it would take up to two billing cycles. Well, I'm on the third one now and they are still charging me $250. Such bad business. I'm canceling and going back to Verizon! No wonder T-Mobile has terrible reviews. 

 8 years ago (11-01-2017)

Comment on this business

Map, Satellite View
Street View

to add T-Mobile map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=t-mobile&id=999949&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/t-mobile-i999949.html" target="_blank" title="T-Mobile">T-Mobile</a></p>

Reviews, get directions and contact details for T-Mobile

Find nearby businesses, restaurants and hotels

We use cookies