Batteries Plus Bulbs

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Address: 352 S Randall Rd, Elgin, IL 60123, USA

Phone: (847) 717-9029

Website

State: Illinois

Zip Code: 60123

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Reviews

An A for effort but an  F for battery fitment. We had to jury rig the retaining bracket and the vent hose since the Duracell Battery was too short and had a square vent and not a round one. The technician tried his best but needed help from the buyer. He was extremely courteous and did his best to solve the two issues. a 15 minute battery install took almost 1.5 hours to accomplish. The price was right and the install was free otherwise.........

 8 years ago (01-07-2017)

They have always been a 4 or 5 in terms of service in the past.  That is however, when there are no specific issues to overcome.
I have been buying my batteries there for several years and always ended up buying flashlights or portable power cell.

I had one flashlight that stopped working (intermittently) but it has taken me some time to actually bring it back.

I finally did, yesterday.  I was asked for a receipt and of course I had none...who would?

I stated that I always give my telephone number when I bought things.  That should record all my purchases.  However, the only record was of a battery I bought a couple weeks ago.  All the data was missing from their records.

I was sure they would just say, "sorry, we updated our system and deleted all records".  But no....I was flabbergasted that they would not resolve a $20 issue....losing a customer.

Failed the test

 8 years ago (16-11-2017)

Had a great experience at Batteries Plus Bulbs this week! Gil was knowledgeable and helpful. He changed my watch battery, removed a cracked screen and the service was quick. Definitely recommend!

 8 years ago (18-09-2017)

Anthony, the assistant manager was great and very helpful. Car batteries are reasonably priced and install was free for my 2013 Nissan Sentra. I would recommend this place and I've found a place to come back to for my car battery needs in the future.

 8 years ago (11-07-2017)

Duracell car battery is garbage. Failed after two years,  got a new one and it failed after two years. They would not warranty again said I got my money's worth and battery came with 3 yr warranty. But the battery only last two years

 8 years ago (27-11-2017)

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