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BBVA Compass

  1. Idyllwild
  2. Idyllwild Bank

Reviews, get directions and contact details for BBVA Compass

Story

BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama, Texas, and Arizona. BBVA Compass has been recognized as one of the nation s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2015 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.

Address: 54355 Ridgeview Dr, Idyllwild, CA 92549, USA
Phone: (951) 659-2141
State: California
City: Idyllwild-Pine Cove
Zip Code: 92549


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Recently waited around 20 minutes for service by an associate. Only 2 were available. One was handling a customer at her desk while the other was letting people in and out of safety box area. Once she was done with that task of about 10 minutes, she bypassed us, standing in plain sight, and gave us a "just a moment" finger upon arriving at the desk where the other woman was speaking with a client. After another 10 minutes of waiting, I turned to see the client ask the blonde associate who passed us up if she felt we need service as even he has noticed we have been waiting quite a while. She waved us off dismissively as if his needs for financial information were more important than a customer who has an actual account that needs attention before the weekend arrives. It doesn't take two people to talk about financial options while customers are waiting. If this wasn't the ONLY bank up here, I would most certainly have closed the account and moved on to another, more attentive and respectful institution. This is the only time I have ever seen such disregard and disrespect to customers. I have been to plenty banks with many people for many reasons and never experienced this once. Unfortunately there's no employee listings to find the name of this woman and we have never been serviced by her to know her name. People have things to do and this act was blatant and definitely needs inquiry as to why she would abandon customers disrespectfully over another who was already being serviced by another associate. May 18, 2018; 12:30-1:00 time frame (for security camera review into this). I wouldn't give a single star, but unfortunately its required to leave a review
8 years ago (18-05-2018)
Bank manager Jeri Sue Haney was very helpful with power of attorney mater. Now family banking is taken care of.
9 years ago (15-11-2017)
Stunningly bad service. Only in Idyllwild where one has no choice...
10 years ago (13-07-2016)
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