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Reviews, get directions and contact details for Chase Bank

Chase Bank
Address: 499 S Palm Canyon Dr, Palm Springs, CA 92262, USA
Phone: (760) 325-1242
State: California
City: Palm Springs
Zip Code: 92262


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
The new branch manager is a cheap bastard. Every time I come in there’s always only one or two tellers and the line is incredibly long. Give your cute young tellers full time and quit trying to save a buck. It makes for a poor customer experience.
7 years ago (15-12-2017)
Wait times are ridiculous. Customer service isn't that good and there's only one teller.
8 years ago (10-10-2017)
The customer experience at this bank is impeccable. I'm a customer who is not very good at maintaining a balance in my account or making payments on my credit cards on time. So, I usually go in seeking help, but usually in a bad mood over fees, even though it's my own fault. The bankers who have helped me have really taken the time to explain things to you, (when I give them a chance and don't just have a chip on my shoulder). They've shown me account features and explained to me how their system works (it's easy to feel insulted that they are explaining to you, like a child). Their team knows how to help with financial planning and to help you get out of debt and maintain a positive account balance. I've been in there a few times thinking, "Well this is it, I'm just going to close my account because of them," then I realize the problem is actually me. Don't get me wrong, they are still a big corporation and you have to really stand your ground on some things as a client, but overall they are a really good and knowledgeable team at this branch. Best of the others in town.
9 years ago (23-02-2016)
Convenient
8 years ago (15-06-2017)
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