Bed Bath & Beyond

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Bed Bath & Beyond® is a chain of home furnishing stores offering one of the largest selections of products for your home at everyday low prices.

Address: 1519 Rockville Pike, Rockville, MD 20852, USA

Phone: (301) 770-4330

Website

State: Maryland

City: Rockville

Zip Code: 20852

Opening Hours

Monday: 9:00 AM – 9:30 PM
Tuesday: 9:00 AM – 9:30 PM
Wednesday: 9:00 AM – 9:30 PM
Thursday: 9:00 AM – 9:30 PM
Friday: 9:00 AM – 9:30 PM
Saturday: 9:00 AM – 9:30 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Really helpful staff - NOT.  I have to change my rating.  I had a horrible experience with a supervisor and the store manager.  I received a present from a distant relative.  Stuff was missing from the box, but I thought, no problem, this is BBB, I'll take it back and exchange it.  Boy was I wrong.  The cashier agreed to exchange it and I was still thinking things are OK.  The store did not have a replacement in stock, so they proceeded to order a new one.  
Then they DEMANDED that I pay for the new one.  The clerk had erred and sent a credit back to pay pal.  Their suggestion was that it was my problem to fix their error; I should go ask the person who sent me the gift to buy me another one.  Neither the supervisor or the store manager was helpful here.  WHAT CUSTOMER SERVICE!

 7 years ago (14-05-2018)

Your typical large selection brick and mortar retail store with a large selection of goods, almost like an old fashioned general store for home goods. We usually find what we need and they have good coupons where one can now use multiple coupons on one transaction. There is plenty of parking in front of store.

 7 years ago (19-04-2018)

Lots of stuff in the store. I needed assistance and was ignored by two employees, given the run around by another, but happened onto a young msn who was very helpful and honest: "I'm sorry sir, but we don't carry that product. However, if you go next door to Michael's, they will have it."

Also, Pat at the checkout is the best.

 7 years ago (13-03-2018)

We came to this BBB for our Bridal Registry. While the store is nice and a typical BBB (well organized, etc), the customer service was horrible. We were excited to do our registry and knew what we wanted as a young couple with a family and guests who are tight on money. Rather than letting us go and add items to our registry on our own, Christopher insisted that the new policy was to have a "guide" come with you. Christopher proceeded to sabotage our fun day, ridicule our registry choices, and tried to sell us silverware that was $200 for 4 place settings, etc. I knew what pot and pan set I wanted, and he mocked my choice, even scoffing when I told him I wouldn't use a 20 piece set and didn't want it. He made crude jokes about his wife throughout the entire time, and when I went to look at an aisle that interested me, he scolded me and told me I was going in the wrong direction and that we would reach that aisle when "he was ready". I do not know what misguided corporate individual came up with this new policy, but this was by far the worst experience in all of our wedding planning. We will not be returning to this BBB, and we will be doing all registry items on line and through other stores.

 8 years ago (27-12-2017)

This is one of the nicer BB&B stores. Always clean and stocked well. Staff are helpful. Just don't forget your coupons. They accept expired coupons too!

 7 years ago (02-01-2018)

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