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Bend Riverside Motel

  1. River West
  2. Bend Lodging

Reviews, get directions and contact details for Bend Riverside Motel

Bend Riverside Motel
Address: 1565 NW Wall St, Bend, OR 97701, USA
Phone: (541) 389-2363
State: Oregon
Zip Code: 97701


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Reviews
While I must admit my standards are pretty low for hotel accommodations, the price is right in line with the quality of the space. What makes up for it is the spectacular view of the river and, honestly, Bend. The overabundance of ironic mustaches aside, Bend has become quite the destination city with more to offer than most other "extreme sports" towns.
8 years ago (27-05-2017)
Upon check in, we didn't get the room we reserved. They moved us, which was a better room, but still not what we reserved. We decided to make the best of it. First and foremost, the beds were comfortable and the view was pretty cool. However, when we pulled out the hide a bed, the mattress fell to the floor on the foot end. So, we improvised. We removed the mattress and laid it on the floor. Then we took the couch cushions and put them in the couch shell and made the extra bed we needed. Also, the TV in the other bedroom had a terrible connection so we had to watch the game through a snow storm. Also. We were quoted $10 per dog. They doubled it since we reserved, one week ago! They also added an additional $2 per dog fee. Kinda shady. The place wasn't terrible, but the experience and hassle made it worth passing up again.
8 years ago (06-03-2017)
Scheisty business right here. Photos for the hotel are of the remodeled rooms. We asked for a room with pets, each animal is $20 each which is pretty high for other hotels in the areas which we had estimates for $10 and $15 each. We got to the room which began with a maze of stairs and gross carpet. Room overlooks the parking lot and pool (the hot tub jets were broken but still 'working') and so is not one of the rooms overlooking the river. That's fine. Whatever. Get in the room and it's the saddest $139 we've ever spent our money on. It is NOT what the photos show. It's worst than some of the ugliest Motel 6 joints in the middle of nowhere. The hotel is also full of long-term tenants which is fine but the inconsistency of expectations was unreal. Next door, the room was being remodeled and had a Bend Building Safety Division notice posted ordering them to stop "unauthorized permitted work". Sketched the f out. I went back to check-in to explain my huge disappointment. The woman there explained what the deal was, remodeling and eventually phasing out animal-friendly rooms. So you can expect to pay higher fees for a trashy room that they're planning to rip apart and replace anyway. The woman at the front desk was gracious and offered to put us in a suite (in which we'd pay much more so we declined) and was kind enough to refund our money without a fight. We were trying to stay local and support a smaller business in Bend but ended up at an Econolodge on 3rd Street who charged $10/dog and had remodeled already for $50 less/night. Disappointing that this place was so poor quality.
8 years ago (11-04-2017)
This was my experience with bend riverside I sent this email over a week ago and still no reply 😢 I am emailing because we stayed in rooms 229 & 228 last night and we have stayed at your hotel many times in the past and never had this bad of an experience. Fist of all the pictures that are on your website showing the rooms look nothing like the room we were in and the large room with the fireplace smelled like animal urin not to mention we were unable to get any sleep due to the people in the room above us when we called the front desk there was no answer and no answering machine by 1am we finally knocked on the upstairs unit door but they did not answer I was so upset I was crying due to being extremely tired and pregnant so my husband walked down to the front desk and no one was there but there was a number to call for after hours emergencies so he called the number and someone answered she said she would call someone and then he could here the phone ringing at the front desk the issue was never resolved and this morning I went to the front desk to check out and discuss the issues we had had. The lady at the front desk asked for our card back so she could refund us for the room we gave her the card back and got in our car as I looked at the receipt we had only been refunded $30 I went back in to talk to her about it and she said that's all she could refund us I asked to speak with the manager or owner and she said that they were not in to contact them by calling the office later I am hoping that you will refund us for the night so that I can leave a good review for your company and we will come back. Thanks I look forward to hearing from you!
8 years ago (21-03-2017)
Nice affordable rooms, the hotel seems to be in the middle of a large remodel but even the non remodeled rooms are quality. The location is amazing, within 20 minutes walking from downtown, and has miles of nearby river walking. Bend Riverside is a great choice for your next visor to Bend.
8 years ago (24-10-2016)
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