Best Buy

One of the best stores around, super friendly staff that are always the same. Great selection of new tech. Store is set up well and everything is easy to find. I tend to purchase online but always seem to find competitive items at best buy. This is one retail store that will always be my go to store.
5 7 years ago (22-04-2018)

Have been to this Best Buy quite a few times and every time I go its decent. I have never encountered a long wait time, nor a rude employee, plus the staff is pretty knowledgeable. Give it a four star because each time I go take me a while to find someone that is free to help me for items I need help finding. Other than that no complaints from me.
4 7 years ago (27-03-2018)

Dealt with these guys on two occasions. First, my computer under warranty wouldn't turn on - they refused to fix it without letting me take the hard drive out. I had to go through the manufacturer, which solved the issue without any problems. Second, they mistakenly charged my BB card instead of using the reward points, even though the cashier said reward points were used. Their credit card tells me to call the reward points number. The reward points representative tells me the call the store. The store's representative can't hear over the phone. Eventually, he says that he can't solve the problem and I have to come to the store. Now I have to drive to the store, and who knows if the problem will be solved.
1 7 years ago (15-02-2018)

Made appointment for iPhone battery replacement. Upon arrival Geek Squad team told me “the guy who does this is not here today.” They know how to make the appointment, but don’t know how to keep the appointment. I have never seen more shiftless service people on their cellphones than this big box tech graveyard.
1 7 years ago (18-03-2018)

Always great service. Always friendly helpful staff. Its a joy to spend money these days where employees are so wonderful. I hate spending a lot of money at a store that acts like your bothering them and are of no help when asking for assistance. And not even a thank you. Best buy employees, every single one, go out of the way to make you feel like your business is appreciated.
5 7 years ago (04-02-2018)