Best Buy

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Best Buy - Lubbock

Address: 5916 W Loop 289, Lubbock, TX 79424, USA

Phone: (806) 791-4384

Website

State: Texas

City: Lubbock

Zip Code: 79424

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

The people are polite enough. The store is well kept, and they price match with online and all of that is the 4 star. The lack of 5 star rating is because of the general lack of selection in the electronics department. I understand brick and mortar stores have a lot to pay for that online stores do not, but I wish they would keep an eye on fast selling products online and do a better job mimicking those items in store.

 7 years ago (25-03-2018)

I've been to this store about three times and my experience hasn't been so great so far. And don't get me wrong, that carry a great selection of electronic devices, but it always seems to be really busy, which I guess it's good but that always takes away from ur customer experience because it's hard sometimes to find help, or u have to wait for long periods of time. I recently went there looking for a phone and after waiting for quite a few minutes I had to go looking for someone to help me, the store worked didn't seem too exited to help me and wasn't being really attentive with me, and I got to mention that I'm a really simple customer meaning that I'm not really picky, and easy to deal with, but I just perceived a bad attitude from her side.

 7 years ago (18-04-2018)

Great customer service from each employee I talked to. Their mobile department is fantastic in customer service and making sure you get the best deal. (FYI, their cell phone promotions trump the carrier stores 9/10 times)

 7 years ago (22-04-2018)

It's a Best Buy.. that sums it up really. Meaning that you will probably know more about the items your looking to buy than that of the guys in blue. Far to many times, at this location, have I had the need to go to google on my phone for information when employees were of little to no help. And if you do purchase anything they preach the need for addition software or warranties that are trash.

 7 years ago (24-04-2018)

I don't particularly like this location very much. The staff is not always the nicest although there are always good staff members amongst them... I once lost my phone in the store and the security was very helpful and polite. When they don't have something in stock they don't really go the extra mile to try and help you. There are a lot of young employees who I've encountered that are not knowledgeable and could use customer service skills.

 7 years ago (13-03-2018)

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