Best Buy

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Best Buy - Vallejo

Address: 1182 Admiral Callaghan Ln, Vallejo, CA 94591, USA

Phone: (707) 648-3788

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State: California

Zip Code: 94591

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Reviews

UPDATE:  I had rated them with one star, but Best Buy surprised me by crediting my account for the entire $35 & change order for an item that was out of stock but that I had paid for.  It was a pleasant surprise and  makes up for the mistake where I purchased five SD cards and returned one as defective to the Vallejo store.  They were supposed to mail it to me as they didn't have it in stock.  A few weeks later I started complaining about it.

Apparently they completely ran out of the item without letting me know--an item I had already paid for.  When employees repeatedly told me over the phone that they couldn't even refund the money without my coming in and that a manager would call me back and one never did, I complained further, including here and eventually with the BBB.  It was some trouble, and while I did want the card, I also appreciated and was mostly more than satisfied with their response of not only crediting me for the one card but also for the rest of order, about $7 apiece.

 8 years ago (29-06-2017)

I brought a Sony Bluetooth speaker back after it broke. Geek squad manager almost refused to take it back despite my purchasing the extra warranty. "It isn't broken. There's nothing wrong with the sound" is exactly what he said. I had to DEMAND they take it. REPEATEDLY. Guess what? It was broken per Sony. I got a refund but nothing for the 20 minutes of wasting my time. 

 8 years ago (13-05-2017)

I've only been at this Best Buy once, I was bored waiting for the kids. Window shopped around. Employees were friendly and polite. 

 8 years ago (05-08-2017)

I got a great deal on my car alarm and new stereo.installed and very nice.
Super speakers with a 600watt power amp!

 8 years ago (05-08-2017)

My headphone jack snapped off inside my ipod and after a lot of fooling around with unsuccessful  DIY strategies to extract it,  I dropped in to Best Buy.  There was no line at the Geek Squad counter.  Literally 20 seconds later they had fixed it, and they didn't even charge me!  I could not have asked for a better experience.

 8 years ago (23-07-2017)

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