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Best Buy

  1. Saginaw Township North
  2. Michigan Electronics Store

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Best Buy - Saginaw

Address: 4406 Bay Rd, Saginaw, MI 48603, USA
Phone: (989) 799-8266
State: Michigan
City: Saginaw
Zip Code: 48603


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info
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Reviews
They need to fix their phone problem. All internet searches lead to the local store. When you call, you go through the prompts, but no one will ever answer - no one is there! All phones should be forwarded to National Call Center, where they do business; same with the Geek Squad, Ahem. Follow up care is designed around chat. All that said about the phones, I bought a laptop at a great price. And, just outside the return window they shipped a new laptop as I was having difficulty with the one first purchased. They were extraordinarily accommodating and helpful. I want them to fix the phones, so they stick around as a viable option; they do a great job.
9 years ago (26-01-2018)
Automotive installation tech Eric is a stand up guy. Really knows his stuff and does quality work. Helped me select a remote starter that was in my budget and exactly what I wanted. Also...I have always had my car electronics done at ABC warehouse because of price competition. Best Buy / Eric beat ABC's price and actually got me a better quality product. Very impressed and will return to Eric and Best Buy in the future for any other Auto after stock electronic needs.
9 years ago (16-11-2017)
Used to get fairly good service here. As of late it's like I employees can't even get a "hello how are you?" from anybody that isn't in loss prevention. Not to say that LP harrasses me or anything but literally the only people/person who say anything throughout my visits every time is him/her/them. 90% of the time I have further questions about a product or a problem that I'm having I find myself googling the details while standing in the store. Usually I'm extremely patient about these things because I understand how busy it can get but I had probably half to a dozen employees just walk past me, and I just so happened to be sick with a sore throat so I didn't really feel like trying to hound someone down. I think I walked around looking for an item for like 10min and spent another 10 waiting for assistance. At which point I just decided to leave. You guys have got to do better.
9 years ago (31-12-2017)
The only good experience I had at this store was from the greeter when I walked in. He led me towards the right department which was Home & Theatre. However, once I got to that department my experience went downhill from there. I stood for about 15-20min before finally being fed up with not being greeted or helped. An employee did the whole "avoid eye contact" and walked right past me as I began to ask him for help. No one ever said "we'll be right with you" or anything. I felt invisible. When I asked for the manager, I was surprised and disappointed to find out that it was the same man that avoided eye contact and walked right past me. His name is Nick. Hopefully you have a better experience than I did.
9 years ago (21-11-2017)
Most of the time this place is a one-stop-shop. However, on days that they are not busy the service is lacking due to the management scheduling more knowledgeable employees on busier days. While I do understand this set up it's still aggravating that I can't get a constant quality level of customer service.
9 years ago (24-01-2018)
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