Staples

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Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 1950 S Rochester Rd, Rochester Hills, MI 48307, USA

Phone: (248) 651-7160

Website

State: Michigan

City: Rochester Hills

Zip Code: 48307

Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

If you order any type of business cards you might want to take your business elsewhere this location has screwed up my business cards 3 times. When you go to correct the issue they become very argumentative their manager in the store very argumentative as well my calls are recorded I'd be more than happy to show people how rude unprofessional inconsiderate these people at the location really are. As of the day I will be taking my business to a completely different company and I will never use staples again due to the on going issues at the Rochester Hills location. So staples you have lost my business, business.  One nice thing they were also very rude inconsiderate unprofessional to my wife and I do not put up with that at all.

 7 years ago (11-03-2018)

This location is just rude. Guy at the print area acted annoyed that I was bothering him and told me "oh well" when two copies of the same print visibly had a color shift between the two of them (my black and white print looked pink on one of his papers).  Cashier at the front rang me out for printer ink and wouldnt make eye contact and also seemed a little irritated that he had customers. Later I found a cheaper alternative to the ink and decided to return the ink,and the same cashier rang my return...he was slamming and tossing things around dealing with a womans return and continued that throughout dealing with me to the point I asked him if he was okay. He looked outright pissed.

It's one thing to just have a bad day but multiple issues throughout the day is just stupid.

 7 years ago (28-02-2018)

They price match Amazon to always give you the best price possible, and the service is always great!

 7 years ago (26-02-2018)

Clerk that helped me seemed totally indifferent.   Had to go to three different registers to mail one package?

 7 years ago (12-03-2018)

If I could give this place 0 stars I would. The staff is not customer focused at all, extremely unhelpful.  This was my first experience at this location and I will never come back. I wondered the star for 7 minutes trying to figure out where laptop chargers are located. There were two staff members that walked past me and did not attempt to ask, “can I help you”. After being rudely ignored I yelled out to a sales rep, “where are you laptop chargers located, he responded by saying, “over there”. Instead of guiding me to the direction he turned around to help an older lady. I walked further down the aisle and failed to see where the directive of “over there” meant. I asked another customer associate and received the same response. By this time I’ve realized I had waste 12 minutes in the store and still had not found anything. I located the product myself and arrived back home to find I spent $80 on the wrong product. Superfrusted that I wasted  time I can not reclaim back. Returning product tomorrow.

 7 years ago (16-11-2017)

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